We could stay very confortable besides some accisident occured to us. The reason we could stay with no stress is hospitality of hotel staffs. They served us faithfuly every single reqest. Some facilities are becoming old, but very confortabele, high quality, and well designed/
W’s airport transfer sent us to a wrong hotel which wasted 45min of our valuable time. Then we both got food poisoning at Nomu restaurant. We ended spent entire vacation in our room. This is a big disappointment as we looked forward to this Wedding Anniversary celebration. W Samui got a lot of work to do regarding the basic stuff like food and beverage and services.
Daniel
Daniel、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月4日
Ronen
Ronen、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月19日
W not as wonderful
Great view of the beach, great BF selection and nice private pool villa. We had inclusive package of cocktails, spa, and float me up! However, was a bit disappointed with the reception as our hostess Ammie just left us at the hot not air conditioned lobby without giving us a word on how long we have to wait! She wasn’t informative about the hotel activities.
We stayed at a jungle view villa:The tub tap water was yellow with sand, which wasn’t cleaned the next day! This is not acceptable for five star W resorts! This not our first W stay. Too bad for the little details not cared for~ .