The staff are courteous but more training is required. I liked the dining, SPA and fitness center experience. While th check in experience was good, the check o in t experience needs work. Taking care of guest experience needs work. Management needs to be more visible. Noise abatement needs to be considered. The property is next to a busy corridor and noise starts as early as 4 AM when the water tanker comes in (backs in to the property).
The SPA experience was great. The therapist was well experienced.
Sapna, Pradeep and team were great at the fitness center. They helped me correct some techniques which needed work on the rower and TRX.
Appreciate the effort by the staff inspite of the property being new and still under construction in some parts.
No management was visible in resolving customer experience issues reported. Leela experience was missing. I stayed at the Leela Mumbai property and this experience was very different.
The only place management was very obvious and visible was at the dining (restaurant). The food fare was amazing and service was extraordinary.
Sriram
2 泊の出張
2/10
Shruti
1 泊旅行
10/10
Very clean and hospitable hotel
Jean-Philippe
4 泊の出張
10/10
This is a truely superb hotel!
The staff are polite, welcoming, attentive and we felt there wasn't anything they couldn't do for us. The staff were the best thing about our stay. They showed us around the services we wanted at the hotel and arranged an early check in! Notwithstanding the super breakfast, with a buffet and table menu.
We used the bar in the evening. There's an extensive range of spirits and wine plus a good range of Indian, European and American beer at very good value. The staff made sure we had snacks and nibbles with our drinks.
The rooms are spacious, soundproof, great bed and shower.
Overall, a perfect place to stay. We will return!
Raymond
1 泊の恋人との旅行
6/10
Ramanjit
2 泊旅行
8/10
This is a new hotel. Bathrooms are fantastic. Outstanding lobby. There is lot of confusion in dinning area. Most of them are still in training. The property is located in busy area. No view and surrounded by residential properties. Another side busy road. Overall, the property is close to everything and very clean.
ramakrishna
2 泊の出張
10/10
Vijay Babu
1 泊の家族旅行
10/10
Berhane
3 泊旅行
10/10
Radha
2 泊旅行
10/10
Samuel
4 泊旅行
10/10
Everything went off like a charm! It was a pleasant stay!
Anil
5 泊の恋人との旅行
10/10
Srilatha
1 泊旅行
10/10
Beautiful property, staff are welcoming. Check in and check out are very convenient. Amisha at the front desk and several members are worth talking about. Unfortunately I can’t remember all the names.
Srilatha
1 泊の家族旅行
10/10
Srilatha
1 泊旅行
10/10
We could not have had a more lovely stay at The Leela Hyderabad! Very friendly staff, beautiful accommodations. Highly recommend for anyone coming to the area.
Krisjian
11 泊の恋人との旅行
10/10
Swapan
1 泊旅行
10/10
Srinivas
1 泊旅行
10/10
Best hotel
Mohammed
1 泊の恋人との旅行
10/10
Nice property and great staff.
Varun
1 泊旅行
10/10
Outstanding service in Leela Hyderabad. Great and extremely kind and professional people at the front desk, in the restaurant and throughout the property.
The hotel looks new. My room was very clean with great and modern amenities in the bathroom. The TV has YouTube Netflix etc.
Tbe restaurant is top notch. Fantastic food (I had dinner buffet) and equally great service. The restaurant service people and the restaurant manager are superb.
Will definitely stay here again next time I am in Hyderabad.
Nedeljko
1 泊の出張
10/10
We were one of the first guests to stay at The Leela - the hotel and its staff are exemplary - world class! We often stay at ultra-luxury hotels and this one exceeded our expectations. To The Leela staff, thank you for spoiling us. You have won us over as your lifetime customers whenever we come to Hyderabad! Imran