I want to emphasize that the front desk staff have been amazing. Their customer service is honestly the only reason I have continued returning to this location. They have been the bright spot in an otherwise inconsistent experience.
Unfortunately, the positive interactions with the front desk are no longer enough to outweigh the ongoing problems. I will have to pass on staying here until management addresses the hot water, resolves the electrical issues, ensures the room phones are working, and establishes proper housekeeping standards so rooms are thoroughly cleaned and adequately stocked.
Guests deserve a clean, comfortable, and functional place to stay, especially considering the rates being charged. I hope management takes these concerns seriously and makes the necessary improvements.