Struttura poco manutenzionata con gravi problemi all'impianto elettrico e di condizionamento
宿泊者限定の口コミ
10/10 (最高に素晴らしい)
Valeria
2021 年 9 月 2 日
Siamo stati bene, grande comodità il parcheggio e la posizione
宿泊者限定 の口コミ
6/10 (良い)
Diego Dello
2021 年 8 月 31 日
Struttura con posizione magnifica, peccato che è lasciata al suo abbandono..
宿泊者限定の口コミ
6/10 (良い)
dorotea
2021 年 8 月 30 日
Il personale poco preparato, la pulizia delle camere andrebbe rivista perché la struttura merita ma molto trascurata. Colazione con solo cornetto e caffè e no a buffet così come da prenotazione
宿泊者限定の口コミ
6/10 (良い)
Salvatore Antonio
2021 年 8 月 27 日
Si può ritornare
Albergo modesto e semplice, magari forse ha goduto di tempi migliori. Pro camere spaziose e pulite, parcheggio auto all'interno dell'hotel che per Acitrezza non è poco. Contro servizi essenziali e reception affidata a personale giovane e poco preparato. Prezzo Ok così si fa perdonare le mancanze.
宿泊者限定の口コミ
8/10 (とても良い)
宿泊されたお客様
2021 年 8 月 21 日
Struttura nuova e pulita
宿泊者限定の口コミ
8/10 (とても良い)
宿泊されたお客様
2021 年 8 月 18 日
stanza e balcone molto grandi. Manca un lampadario che rende la stanza più scura. per il resto camera ok.
宿泊者限定の口コミ
2/10 (不満)
宿泊されたお客様
2021 年 6 月 30 日
We had a horrible experience! We arrived at around 20.30 and were greeted in the parking by the manager. We were informed that the lift was not working and were escorted to the reception through the service door. We paid for our stay (2 nights) and immediately we were informed that the AC was not working. Of course this was a problem for us as it was a heatwave. They insisted on showing us the room as they were convinced that once we would see the room we would decide to stay. The room's décor was outdated and extremely hot so we were offered a room at a nearby hotel for the first night until the AC was fixed. We were informed that we were the only guests which felt very weird but understandable given the state of the so called hotel. The manager offered us a junior suite with sea view due at the other hotel due to the inconvenience and invited us back at the Marina hotel the next night as the AC would have been fixed by then. We were assured that this other hotel was accessible on foot however it turned out to be 25 minutes away on foot which is not as close as we told. We struggled to find this other hotel as it was in the middle of nowhere not in the center where we wished to stay. We checked in at this hotel and were then shown to our room which was in a state of complete disrepair. The next day we left Aci Trezza and found another hotel as we did not want to return to Marina Hotel. Wasted money, stay away!!
宿泊者限定の口コミ
10/10 (最高に素晴らしい)
宿泊されたお客様
2019 年 8 月 17 日
La squisita accoglienza ed uno staff premuroso! Ci siamo sentiti a casa. Ottimo rapporto qualità-prezzo. Ci viene voglia di tornarci presto!
宿泊者限定の口コミ
4/10 (まあまあ)
宿泊されたお客様
2018 年 10 月 7 日
Could not control air cond...thus room was uncomfortable . Requested at main desk for adjustment, still did not work.
Floors not clean.
宿泊者限定の口コミ
4/10 (まあまあ)
Bruce
2018 年 6 月 10 日
Disappointing Hotel in a decent location
The hotel building and rooms are good. Spacious, clean with a good maid service. It doesn't offer 4 star service. The reception staff are lovely but hopeless. They could not help with trips and didn't even know that there was a bus service with a stop outside the hotel to Catania. They made no attempt to provide gluten free and dairy free products for us despite my requesting it on the booking and subsequently when we were there...which really isn't good enough as these things are available from the little supermarket in the same street. The buffet breakfast was sad, limited and repetitive -certainly not 4 star...and we had to provide our own. The car park below should be free for guests. Once again I got conflicting information from reception about paying for it. One person said I could pay at the end of my stay at check out, another said I had to pay the man in the car park...and final settlement of car park and local tax had to be in cash? Is this a 4 star hotel or a street trader? Not able to use credit card. Absurd. Overall poor service from what could be a lovely hotel. Need to sharpen their act with respect to guests needs and be more helpful about local knowledge and improve the food on offer.
宿泊者限定の口コミ
8/10 (とても良い)
Agostino
2018 年 5 月 13 日
Tutto bene a parte la colazione un po’ deludente
宿泊者限定の口コミ
6/10 (良い)
Farshid
2018 年 3 月 30 日
Breakfast
Nice room but regarding services specily breakfast not much choice on the table and we asked for hot drink in the morning but person in charge could not make simple capicciono
宿泊者限定の口コミ
8/10 (とても良い)
Giovanni
2017 年 11 月 16 日
Ottima struttura! A pochi passi dal mare. Rapporto prezzo/qualità ottimo!
宿泊者限定の口コミ
6/10 (良い)
Emanuele
2017 年 9 月 4 日
Breve soggiorno ad Aci Trezza
Struttura idonea al solo pernottamento, sprovvista di qualsiasi attività di intrattenimento.
宿泊者限定の口コミ
10/10 (最高に素晴らしい)
宿泊されたお客様
2017 年 8 月 27 日
Super hotel dans un village super charmant à recommander pour un voyage à catane excursions organisés par l'hôtel
宿泊者限定の口コミ
6/10 (良い)
Ivan
2016 年 8 月 18 日
Tre giorni di relax e sole.
Lo staff professionale e cortese. Unica pecca la vista della stanza che dava su un cantiere aperto.
宿泊者限定の口コミ
6/10 (良い)
宿泊されたお客様
2016 年 7 月 30 日
Tranquillo e senza problemi.
宿泊者限定の口コミ
8/10 (とても良い)
宿泊されたお客様
2016 年 6 月 30 日
Satisfied
Nice hotel, nice staff, and nicely located. I would like to improve breakfast. Airport shuttle service is very convenient but it consists of a taxi 50 EUR not negotiable which is too expensive for a distance of 15.5 km!
宿泊者限定の口コミ
6/10 (良い)
宿泊されたお客様
2016 年 3 月 21 日
Timing for breakfast and more choice on breakfast tables chioice resturant
宿泊者限定の口コミ
8/10 (とても良い)
Pasquale
2015 年 9 月 1 日
soggiorno agosto 17/23
Hotel in buona posizione a pochi passi dal lungomare di Acitrezza. Parcheggio 5 euro al giorno per gli ospiti dell'hotel.colazione completa, ma di scarsa qualità.servizio non eccelso. Camere grandi, confortevoli e pulite.giudizio complessivamente positivo.
宿泊者限定の口コミ
2/10 (不満)
宿泊されたお客様
2015 年 7 月 19 日
NON HA NULLA DEL 4 STELLE
camera grande e spaziosa, ma non trovo altre note positive, ho camminato 30 secondi a piedi nudi e mi sono trovata i piedi neri, le condizioni del bagno non sono per nulla adatti a un 4 stelle e nelle piastrelle accanto alla vasca da bagno c'erano i segni lasciati dal sapone come se non fossero pulite da anni, il climatizzatore era gestito dall'hotel nel senso che per alzare o abbassare la temperatura bisognava telefonare, ma cio' che mi ha lasciata davvero senza parole e' stato il fatto che siano entrati in camera pur sapendo che eravamo lì, una ragazza dell'hotel ha aperto la porta con una seconda chiave mentre ero nella vasca con la porta del bagno aperta perche ovviamente mai avrei pensato che potesse entrare qualcuno, e non si sono neanche scusati per l'accaduto. tutto questo da un 4 stelle e' inaccettabile. per concludere ho pagato 68 euro e mi hanno rilasciato una fattura di 52,00.
宿泊者限定の口コミ
4/10 (まあまあ)
Christine Wiesmüller
2014 年 12 月 1 日
Zwei Stern Hotel in hochfrequentierte und verkerhintensive Straße
wir haben unsern Feedback über unseren Aufenthalt per Fax an die Direktion Marina Palace geschickt am 26.09.2014 bis dato haben wir von Ihnen keinen dank erhalten.
宿泊者限定の口コミ
4/10 (まあまあ)
Aci
2014 年 9 月 14 日
Non un quattro stele ma un mediocre tre stelle.
Ambiente degradato e personale poco professionale.