Mukemmel bir tesis personel guler yuzlu odalar tertemiz tum otel ekibine tesekkur ederiz.
sebnem
sebnem、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月29日
Hersey mukemmel. Çesmede ki en iyi otel
MUHARREM
MUHARREM、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月25日
KORAY KARAHAN
KORAY KARAHAN、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月22日
Ali Kaan
Ali Kaan、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月7日
Sanem
Sanem、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月5日
Otel cok güzeldi fakat vale hizmeti çok kötüydü. Çok saygısız ve agresif biriyle talihsiz bir tecrübe yaşadık. Swiss otel bünyesine böyle bir çalışanı yakıştıramadım.
Zeynep
Zeynep、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月2日
NAMIK
NAMIK、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
Teşekkürler
Öncelikle otele girişimizden çıkışımıza kadar bizlere mükemmel bir deneyim yaşatan Doğa hanıma teşekkür ederiz. Otelde her şey mükemmel, temizlik, kahvaltı, konfor, yemekler, deniz, sahil, spa özetle sunulan her hizmette kaliteyi sonuna kadar yakalamış bir işletme. Çalışanların güler yüzü ve yardımseverliği de her işletmeye örnek olacak seviyede. Yeniden görüşmek üzere. Her şey için teşekkürler.
Alper
Alper、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月18日
selin
selin、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月11日
Deniz
Deniz、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月9日
Great hotel, amazing location, service not so much
Amazing location and very clean rooms. Great breakfast. Sadly, service lacked professionalism and traditional Turkish hospitality. Among the staff, only Gizem went out of her way to help guests.
Very good beach but not really private as it is full of trespassers and even dogs with all the sanitary concerns involved.
Excellent newly renovated spa. Thermal pools offer a unique experience and are worth regular visits. Massage treatments are superb as well.
Prices for food and drinks are unnecesarily excessive. There is no need to raise prices so much if one expects guests to be return.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月8日
Elvin
Elvin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月5日
Horrific experience, catfished into buying a "Sea View King" paid 550$ a night Got a Partial Sea View, they forgot our bags dowstairs had to go get it and i Got basically reprimanded for asking why am i not getting the room i paid for
Aksel
Aksel、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月31日
Murat
Murat、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月26日
Lovely new, clean, modern hotel with loads of pools and kids club, spa, beautiful beach…. Not much to do outside the hotel, but short distance taxi ride would take you to the busy party part of the Alacati.
Ahmed
Ahmed、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月19日
Baran
Baran、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月18日
Otelin güzelliğini yönetim anlayışı zedeliyor. Tamamen yabancı müşteri ve döviz ödeyecek misterilere hizmet veren yönetim var. Otopark paralı, otelde restaurant menüsü Euro ile, resepsiyonda sorun çözmek için sadece stajyerler var , onlarda ezilmekten bunalmış. Sonuçta bu parayı veren çok daha iyi hizmet alabilir bence
Gökhan
Gökhan、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月18日
Service needs work
We booked 4 rooms at the hotel. One corner suite and 3 sea rooms. We have emailed the hotel several times to provide us with a connecting room for my mother as she requires medical help but they just ignored us. Upon arrival, they informed us that the connecting rooms are taken (I wonder who needed those rooms more than us- we know it needs reassigning rooms but it should have been doable as we made the request ahead of time). Basically the receptionist offered us no choice saying that the hotel was fully booked.
During our stay, the laundry was out of service, the elevators lost electricity a few times and they forgot to clean our room for several nights.
It’s clear the hotel staff aren’t able to handle the load.
On the positive side, the guest services staff were impeccable. They went out of their way to help and make things happen. It’s as if they were trained separately from the other staff.
The hotel is also new and beautifully decorated.
Note: the hotel is on the windy side of town so the water was different from the other beach clubs but the breeze if you’re not swimming is an advantage. Also, You can walk around to local shops but the main areas need a car.
Overall, I would come back, but I’m hoping the staff will be better trained at the time