Very comfortable stay, close to the Harem with a short 5 minute walk. Very good friendly staff available at all times.
WiFi connection was patchy at times and my room was not cleaned during my stay.
James
James、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月4日
Read details
This small Hotel is 10 minutes walk to Haram, at the back of a hill (road is uphill and downhill)
No restaurant. Refrigerator, TV , Air Conditioner are okay.
Staff is friendly.
Small insects exist in the bathroom.
Kamran
Kamran、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月8日
Salih Ahmed
Salih Ahmed、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月5日
DINA ALB
DINA ALB、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月5日
Execellent j’ai aimé, le personnel est à l’écoute et très satisfaisant
Fadila
Fadila、9 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年4月24日
Samira
Samira、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月21日
Overall Not Bad
Md Moshahid
Md Moshahid、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年3月1日
Md Safaet
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年2月29日
Very bad experience at this hotel. We booked two rooms for our 3-generation family. Inconvenient location that requires an upwards hill to get to haram which is almost impossible for older folks. Close enough to haram entrance (10 minute walk going through the tunnel inside Hotel Anjum though on an upward slope) but the closest entrance is the new extension so it is very far from kaaba (25 minutes walk at least). One of the rooms was dirty when we checked in (lots of garbage on the floor) so the hotel switched us to a different room that had a malfunctioning Air Conditioning unit. The hotel took a long time to try (and fail) to fix the AC. Lots of smoking smell on the floor despite being a non-smoking hotel. Only one key given per room. Only positives were friendly staff and a working WiFI. We checked out after a day and a half of a 5-day stay since it was very inconvenient for our family. We mentioned these problems to the hotel when we checked out and contacted Orbitz right away to refund the remaining 3 nights. Unfortunately the hotel refused to refund us for the three nights we did not use (though they likely got other guests to our rooms for these nights). I would not even consider going there again.
Alaa
Orbitz を利用した宿泊者限定の口コミ
2/10 (不満)
2024年2月27日
One of worst stay ever
Worst room service -5/5
No hot shower water
Staff can not speak single word of English and very difficult to communicate and they are mostly rude specially female staff
No welcome drinks
Asked for iron and got broken iron and burnt iron board
Today around 730am asked for clean tower and shower gel it’s 12.50pm got nothing
Qazi
Qazi、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月24日
Nice are easy to check in. Staff and management were really helpful.
Yusuf
Yusuf、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年2月11日
Very nice location but terrible beds/pillows and the cleanliness is too poor. I recommend it if you're not looking for comfort
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年2月6日
Property is out of electrical capacity so no microwave, also they kind of have a coffee shop but that is definitely not a restaurant.
No laundry and very limited facilities.
Mohammad Ikthair Hossain
Mohammad Ikthair Hossain、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月2日
It’s okay
Munir
Munir、4 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月28日
Super
Everything was fantastic
Abu
Abu、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月24日
Very good
fiaz
fiaz、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月13日
I didn’t stay as the staff didn’t know how to speak English, didn’t know to give the room and it was dirty. They didn’t show me the room and I left
Flooring
Flooring、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年1月9日
The staff were very nice and welcoming throughout different interactions. However, the condition of the hotel was not great. The beds were not clean. I was too tired and there for a short time to ask them to change it.
faris
faris、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年1月8日
Very dissatisfied
How can a hotel be rated if there are no hangers or hooks for some one to hang their clothing and no benches or anything to rest suitcases. I asked a gentleman at the desk for some hangers and all he did was asked for the room number and said ok. The next day I was asking one of the staff about the hangers and was told they do not have any. I requested the room to be cleaned and all they did was just folded the sheets and left on the bed.asked for clean pillow cases and fresh towels that didn’t happen either. So I contacted another staff for the towels, he brought one towel and said they had no more. While the staff does the best in making you comfortable the same cannot be said for folks who owns or manages the facility. Not even a box of napkins or a couple of plastic cups. There are 3stars hotels in less developed cities with more amenities especially when considering the location of this place. I was told the restaurant is not happening either it’s been closed for some time. I felt like buying some hangers and donate to them as an insult.
mansoor
mansoor、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月7日
Ayoub
Ayoub、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月7日
Bashar
Bashar、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年1月6日
Overall this was reasonable stay. The bathrooms were small and did not have separate space for shower. After showering the whole bathroom floor was wet.
Ismail
Ismail、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年1月2日
Kamrul
Kamrul、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年1月2日
It is little more than a kilometre from haram but the walking to and from is very dangerous due to an unsafe road and busy road. They should have shuttle services but there was none! People smoke inside the bathroom and they don’t have any control of it made me sick from smoking inhalation which carried over from the bathroom fan to the other floor. I would say the stuff like room service man Ramadan is great and the Manager and the counter staff’s are good too.