Avoid this place! Terrible experience and unacceptable hygiene conditions.
We completely overlooked the words “shared bathroom” because we had never imagined that, in the 21st century, a bathroom would be outside the unit! Especially that its price was comparable to other places we stayed during our trip. All other places were clean and had bathrooms inside the unit.
The shared bathroom was absolutely disgusting and unhygienic. It was extremely cold, the sink had no hot water, and the cold water pressure was very low. There was short hair everywhere - in the sink, on the floor, and even on the toilet seat. There were also visible traces of feces inside and on the side of the toilet bowl. We complained, but management did nothing. The conditions were so unacceptable that we did not take a shower during our three-night stay!
To make matters worse, my husband had to wait several times during the night because the bathroom was occupied.
When we reported the lack of kitchen towels or paper towels in the kitchen, Rui simply suggested that we go to supermarket and buy our own!
There was also a problem with the entrance door to the 7th floor: the provided access code did not work when we first arrived. Fortunately, someone opened it from inside. After we complained, management sent us video explaining how to open it. Interestingly, the door was later left open, suggesting that others may have experienced the same problem.
Both of us were shocked by this experience.
