It is a very clean space in the hotel room with wonderful location in Jing'an neighborhood. It is very accessible to plenty of more local restaurants and cafes along Yu Yuan road. The toilet also offers a heated seat and bidet which was a great feature for the room. There are also some tech savvy gadget such as a smart device and push button for electronic curtains.
The front desk staff, however, has very limited english and likely should get better training in working with foreign tourists. My partner and I also had an incident where the metal screw cap (the size of a baseball in diameter) on the ceiling fixture fell on top of her head as we entered into our room. This was brought to attention of the staff, as it is a safety hazard. She tried to offer us a discount on our next stay, but due to language barrier and lack of a local phone number on wechat, we did not get any sort of reimbursement for our troubles.