No room ready when we arrived around 7 pm (no second pair of the towels).
Smelly bathroom, very dirty pair of the chairs. Curtains dirty.
If the room would be cleaned properly it would be nice experience.
Very poor hygiene cleaning standards, however coming in across of the UK.
I would not recommend this hotel at all
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2025 年 8 月 4 日
All good
Great food, excellent service.
Alistair
Alistair、3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 3 日
Kevin
Kevin、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 26 日
No air con in height of summer
Wouldn’t stay again, only good thing was location
Lynsey
Lynsey、1 泊の家族旅行
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8/10 (とても良い)
2025 年 7 月 26 日
Good for Cheltenham and Gloucester
Location and access is excellent. The staff, as ever, were superb and attentive to our needs. Bedroom was sparklingly clean and the bed very comfortable. However, room was very hot and air-conditioning not working (showing Error 004) and the stand-alone heater/fan rather flimsy and very noisy. Also the bathroom was looking a bit tired. But our needs were met and we would stay there again if in the area.
Stephen
Stephen、1 泊の家族旅行
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6/10 (良い)
2025 年 7 月 26 日
Stop off.
The hotel in our minds was very tired particularly the restaurant.
Outside was very poor.
Whilst the staff were most welcoming the property was not.
Not easy to find as confusion with the name Ramada or Regent ?
John
John、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 25 日
Very tired hotel much in need of upgrade in the public areas, staff were helpful and friendly.
Gary
Gary、1 泊旅行
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2/10 (不満)
2025 年 7 月 23 日
Martin
Martin、1 泊旅行
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6/10 (良い)
2025 年 7 月 17 日
Debbie
Debbie、1 泊旅行
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6/10 (良い)
2025 年 7 月 17 日
Initial impression... it didn't change.
The external view of hotel as i drove in was very tatty/untidy - it didn't give a good impression. The car park was unkempt and there were people in cars loitering. The bins were all full.
Mark
Mark、1 泊の出張
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10/10 (最高に素晴らしい)
2025 年 7 月 16 日
john
john、1 泊旅行
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2/10 (不満)
2025 年 7 月 14 日
Carlos
Carlos、1 泊の家族旅行
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4/10 (まあまあ)
2025 年 7 月 14 日
Poor hotel
The room was large and everything looked dated. Unfortunately for us the air conditioning wasn’t working and hasn’t been for months but it was the hottest weekend this year and the room felt like an oven and stayed so the three days we were there. We hardly got a wink of sleep. The bathroom was shabby and had long black hairs on the floor which were still there 3 days later. When the toilet rolls ran out we got a pile of tissues left for us to use. The towels were ragged at the ends. The breakfast was adequate but we didn’t see a member of staff at all this morning, and nothing was topped up. The dining room was shabby and had had a leak at sometime in the ceiling and the wallpaper was peeling off the walls. There was no one on the reception desk when we left so didn’t see a member of staff all morning. We won’t be going back I’m sure.
Tanya
Tanya、3 泊旅行
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6/10 (良い)
2025 年 7 月 13 日
Too hot
Room was clean. But far to hot no air con we had a electric fan which just circulated warm air. Could hardly feel it.
Breakfast was adequate. Dining room staff ran off their feet kept running out of things and had to ask the staff x
wendy
wendy、3 泊旅行
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6/10 (良い)
2025 年 7 月 6 日
Unmanned early departure
Chain hotel everything was good except checkout. I had an early start so was checking out at 5.30 there was no one on the front desk called the number told to leave the key on the front desk. I expect a hotel of this size to have someone there not someone sound like I have woken them up.
Paul
Paul、1 泊旅行
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8/10 (とても良い)
2025 年 7 月 4 日
John
John、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 2 日
Maggie
Maggie、1 泊の出張
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6/10 (良い)
2025 年 6 月 26 日
Derek
Derek、2 泊旅行
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8/10 (とても良い)
2025 年 6 月 24 日
good
XINDONG
XINDONG、1 泊の友人との旅行
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2/10 (不満)
2025 年 6 月 15 日
Cold shower, no items in room, dated and worn, not clean when mensioned to staff there was no followup.
Stephen
Stephen、4 泊の出張
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4/10 (まあまあ)
2025 年 5 月 30 日
Dated; dirty towel and bedsheets; stains of mould in the bathroom; a background noise heard at night (not coming from the outside but from the upstairs floor).
Giulio
Giulio、1 泊の出張
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6/10 (良い)
2025 年 5 月 18 日
Ok stay but quilt was stained
NICHOLAS
NICHOLAS、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 12 日
Wai Kwen Nelson
Wai Kwen Nelson、2 泊旅行
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8/10 (とても良い)
2025 年 5 月 11 日
Cheltenham visit
Allowed us to check in earlier, which we appreciated. Evening meals were excellent, very large portions. However, breakfast on the first day was poor as the hot food wasn't being replenished, better on the 2nd morning. We didn't have our room serviced, which was disappointing.