Basic hotel that was very comfortable for one night and had very lovely staff. My only complaint is that the room had a strange popping noise perhaps coming from the room next door or above. It was like the headboard MDF board was settling. Luckily I brought ear plugs and could eventually fall asleep.
Kathleen
1 泊旅行
10/10
margaret
3 泊の友人との旅行
10/10
Very helpful apart from giving us the wrong room number.
Mrs E
1 泊の家族旅行
10/10
Thomas
1 泊旅行
10/10
Simon
1 泊旅行
4/10
Arrived for a two night stay at this central hotel in Cheltenham, location perfect.
Pleasant staff at check-in, things then started to go wrong when we were given keys to room 1, same floor as reception and otherside of the entrance .
We had an inside door next to the room, and basically a taxi waiting & smoking area outside our window .
The first night we came back approx 12pm and there were people sat on our wimdow ledge chatting into the early hours . We advised the hotel after the first night but as they were full could not move us.
On checking out we asked for a refund and after paying £280 for 2 nights we are receiving 1/4 back .
My advice is turn down any rooms located 1-6 unless you are disabled and deaf ….
Mike
2 泊旅行
10/10
Very helpful staff .good breakfast
miss
3 泊旅行
6/10
Stephannie
3 泊の家族旅行
10/10
Ali
1 泊の出張
4/10
Ground floor room next to smoking area - very noisy. Air conditioning in room didn’t seem to work. Water pressure in shower was awful - barely a trickle!
Mandy
1 泊旅行
8/10
Becky
1 泊旅行
8/10
Breakfast was very limited. The hotel was extremely busy on a Saturday morning and most of the hot items had ran out.
Parking in the nearby NCP is very expensive.
Otherwise, I was very happy with the stay from check-in to checkout.