Very clean hotel, amenities were of Bath & Body Works, great scent. Hotel is conveniently located near both O'hare airport and Woodfield Mall.
SS
8/10
I have stayed for three nights. I was not impressed by the airport pick up service when I arrived at O'Hare.There were just too many people crammed in small shuttle bus. But I found out later that this was rather unfortunate case where people from a canceled flight happened to be directed to this hotel. Other than that, it was really a nice stay. The room was spacious and extremely clean.Good internet connection.Friendly and helpful staff. Instead of staying downtown Chicago, for this price range I would definitely choose this one.
Hotel has recently been remodeled but quality of workmanship was poor. No towel hooks or racks in bathroom. No exhaust fan in bathroom, ac unit kicked on and off every 10-15 minutes making the room too cold or too hot most problematic was residual did smell and dander from previous guest. Caused an allergic reaction since I’m allergic to dogs. Also not well marked signage from road. The howl sign is in front of a closed down hotel. It did not Cleary identify the holiday inn was behind that hotel. I figured it out of course but just lots of little things like that. This facility is not up to what a newly renovated holiday inn express should be
Scott
1 泊旅行
8/10
Anthony
2 泊の出張
4/10
Room was spacious enough but not maintained well. Not thoroughly cleaned, broken bathtub, dirty chair. None of that give a good feel.
Jai
4 泊の家族旅行
8/10
Staff was very friendly and helpful. Hotel was clean and quiet location. Beds are full sized not queen sized. Outdoor pool was not open they were starting to get it ready for the season. Breakfast was pretty same everyday eggs sausage . A couple days had potatoes. None of it really hot and often times ran out. Had to ask for more toilet paper during stay. The showers have these metal plates over the drain and as you shower the water hits them and its noisey so noone else in the room can sleep while someone is showering. Location was close to restaurants/shopping. I would try this hotel again based on staff/quietness/cleanliness and location
Melissa
4 泊旅行
8/10
James
6 泊の家族旅行
8/10
James
1 泊旅行
10/10
Very good
Foued
2 泊の家族旅行
8/10
Our stay was pleasant for the most part. We have minor complaints. The main elevator was out of order. There was a maintenance elevator available, but that was on the opposite side of the hotel. My wife had pulled a muscle in her back the day before, so she did not like walking that far. We opted to take the stairs to our room on the 3rd floor. Also, the fan in the bathroom was too loud and couldn't be turned off.
We were quite pleased with the breakfast, and the automatic pancake maker was cool.