So many negatives about our stay... it was the first time in years that i even requested compensation it was so bad. First, we specifically requested this property because the Hotels.com said the room had a fridge. None of the rooms at this hotel have a fridge. We booked for 4 people, but our room was prepared for only 2. We had to wait for about 45 minutes for linens to be brought and the sofa bed prepared. It was already quite late and having to wait that long was uncalled for. While waiting we observed that the mattress was truly disgusting with big bodily fluid stains covering both sides and a 10 inch gash on one side. The floor was also unbelievably filthy. Thankfully, the linens appeared clean and the shower worked well. The A/C worked, but it produced a loud, high-pitched whine that was intolerable. We were unable to sleep with the noise and chose to endure the heat resulting from record high temperatures. The room itself was incredibly cramped with about 18 inches between the bed and the furniture.
The desk chair provided did not fit under the desk and had to be put by the door so we could walk through the room. Noise from the hallway was much louder than should be expected. Fortunately, the on-site bar had sufficient libations served with a smile to help lighten our mood. Nonetheless, we are glad to not be returning to this hotel.