Tokyo Metropolitan Government Building - 9 min walk
Isetan Department Store Shinjuku - 10 min walk
Shinjuku Gyoen National Garden - 16 min walk
Meiji Jingu Shrine - 3 min drive
Shibuya Crossing - 5 min drive
Getting around
Haneda Airport (HND) - 40 min drive
Narita Intl. Airport (NRT) - 72 min drive
Shinjuku Station - 4 min walk
Yoyogi Station - 6 min walk
Minami-Shinjuku Station - 6 min walk
Shinsen-Shinjuku Station - 2 min walk
Shinjuku-nishiguchi Station - 10 min walk
Tochomae Station - 11 min walk
Restaurants
スパゲッティーのパンチョ 新宿南口店 - 2 min walk
マクドナルド - 1 min walk
添好運新宿サザンテラス店 - 6 min walk
スターバックス - 5 min walk
カフェ・ベローチェ 南新宿店 - 1 min walk
About this property
Hotel Sunroute Plaza Shinjuku
When you stay at Hotel Sunroute Plaza Shinjuku, you'll be just a 5-minute drive from Shibuya Crossing and Shinjuku Gyoen National Garden. Guests can be pampered with aromatherapy at the spa, and Vilazza, one of 2 restaurants, serves breakfast and lunch. Also, Tokyo Imperial Palace and Tokyo Dome are within a short drive. Fellow travelers like that it's just a short walk to public transportation: Shinsen-Shinjuku Station is 2 minutes away and Shinjuku-nishiguchi Station is 10 minutes.
Languages
English, Japanese
At a glance
Hotel size
624 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Onsite self parking (JPY 1500 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Shared microwave
Working away
Meeting rooms
Conference space (2799 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Full-service spa
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchairs available on site
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
26-inch flat-screen TV
Cable TV channels
Netflix
Hulu
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Electronic bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Phone
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This restaurant serves dinner only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2750 per person
Parking
Self parking costs JPY 1500 per day with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo
Frequently asked questions
Does Hotel Sunroute Plaza Shinjuku offer free cancellation for a full refund?
Yes, Hotel Sunroute Plaza Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sunroute Plaza Shinjuku?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sunroute Plaza Shinjuku?
Yes. Self parking costs JPY 1500 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Sunroute Plaza Shinjuku?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in is available.
What is there to do at Hotel Sunroute Plaza Shinjuku and nearby?
Hotel Sunroute Plaza Shinjuku has a spa.
Are there restaurants at or near Hotel Sunroute Plaza Shinjuku?
Yes, there are 2 onsite restaurants.
Does Hotel Sunroute Plaza Shinjuku have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Sunroute Plaza Shinjuku like?
Hotel Sunroute Plaza Shinjuku is a short 2-minute walk from Shinsen-Shinjuku Station and 16 minutes' walk from Shinjuku Gyoen National Garden. The local area is considered walkable as well as being good for public transport.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 26, 2024
We booked this hotel for its location, its pricey and rooms size are definitely bigger than most Japan hotels. The bf was excellent and my family members love it.
Sharon
Sharon, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2024
Joyce
Joyce, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Stephanie
Stephanie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Emilya
Emilya, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 18, 2024
Shinjuku hotel near Shinjuku station
Small room and bed were hard but not unexpected for Tokyo, was conveniently located, laundries on premises
711 nearby, quiet room
Margaret
Margaret, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 17, 2024
Umar
Umar, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 16, 2024
Verified traveler
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Excellent
Great location. Twin room was spacious and comfortable. Very quiet. Supermarket, shops , bars very close. Ice machine,vending machines, washing machines .Excellent stay! On limousine bus route - highly recommended to make journey from airport easy!
Wendy
Wendy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
No complaint from a Sporean
Good service. English speaking front desk.
luggage storage prior to check in time. QR code to check in via kiosk at 3pm.
Good location to Shinjuku station and Bus terminal. In fact very convenient to use expressway bus than to navigate thru the complicated Shinjuku station exits.
Family mart and Macdonalds are nearby.
Lots of room amenities for self service at lobby, including face mask and skin care products. Luggage weighing machine is at lobby. H/e room size & toilet is small. If you are out the whole day, no issue. Will choose this hotel if I visit Tokyo again.
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Value for money stay for such a location
My first stay was with a family of two adults and one infant. This time, we traveled as two adults and two children, which required booking two rooms. Unfortunately, the hotel does not offer connecting rooms, but we were provided with rooms next to each other, which was convenient.
What I love most about this hotel is its excellent location near Shinjuku and the fantastic breakfast buffet spread. However, the rooms are quite small—even for one adult and one child—leaving little space for luggage. A helpful workaround is to store luggage under the bed.
ng
ng, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Great stay
Beenish
Beenish, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
fan
fan, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Alex
Alex, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 7, 2024
Disappointing
Cold unfriendly staff.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Great hotel
Great and spacious hotel
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Great stay, great value
"Self check in" was fairly simple once i was assisted by staff. Location was pretty good for our needs with train station, convenience store & McDonalds steps away. Hotel was clean and well maintained. Hotel room was fairly small but thats as expected. Husband and i were in a Semi-Double Room and bed up against a wall which was a bit difficult to climb in/out. Bed was on the firmer side, so were the pillows but bedding was comfortable. Combo Washer/Dryer units were on every (or almost every) floor. Some accepted Suica card for payment or great way to get rid of excess coin! (Drying will take multiple cycles) Progress of wash or unit availability can be found on TV in room. Hotel is on the Airport Limousine Bus route and very easy to book return onsite. In the case of a later flight, hotel staff will hold your suitcases after checkout. There was always a security guard/hotel staff manned out front which was comforting, but we never felt the area to be unsafe.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 30, 2024
Review from guests
Hotel is clean. Need to work on the check in process as guests have to wait. Front desk staff need to work on being courteous to their guests. Staff are a bit rude when asked questions.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
v
v, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
Very convenient n easy access for transport, restaurants and shopping.
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Excellent stay
Customer service and hotel were both really excellent! Close to the local train station. I’d stay here again if I visit Tokyo again in the future,
Ambrosia
Ambrosia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Excellent location for exploring Tokyo
We enjoyed our stay at Sunroute mostly for the convenience of it so close to Shinjuku JR line and the subway entrance right next door, and the limousine bus picks up from right outside back to airport. The hotel room is a typical room size for Tokyo but the bed was very comfortable and offered all essential amenities. Everything was very efficient from check in to luggage services to laundry. Only stayed 2 nights, would definitely stay again!
Ashleigh
Ashleigh, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
Room is small
Stay was fine, but room is too small. We also don’t like the bed being accessible only from two sides. Difficult to get in or out of bed for one person.
ALFRED
ALFRED, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
Cindy
Cindy, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
Vince
Vince, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Service is Above and Beyond!!
I have been to quite a few hotels but the services here stand out above the rest!
As I noticed there were many customers looking for help for self serve kiosks and there were two girls speaking English trying their best to help👍 and they were extremely helpful and courteous!