2/10 (不満)
2025年1月14日
Dangerous hotel for those in need of assistance.
The staff was very accommodating. However, the handicap accessible room was not accessible and on the verge of dangerous. We needed a handicap room as I had just had surgery on my left hip.
1st: The staff recommended we bring our own raised commode seat as I was not able to bend down onto the existing toliets. There was a metal shelf placed just above the toliet that I hit my head and shoulders on twice.
2nd: The shower/tub floor was slippery and shampoo, etc. is placed on the wall where only a perdon who could stand up, could get to them.
3rd. I could not move freely around the room with my wheelchair. It was just way too tight. It scares me to think how I would have gotten out of the room safely if there had been and emergency.
4th: I could not enter or exit the room without assistance.
Room #131
I tried to added photos, but the review system did not allow it.
Carole
Carole、2 泊の家族旅行
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