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Conrad Shanghai

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Reviews

8.6 out of 10
Excellent
In the heart of Shanghai, Conrad Shanghai offers a luxurious retreat. Indulge in a rejuvenating spa treatment or unwind with aromatherapy, then enjoy the shopping mall on site and delicious meals at one of two restaurants. With an indoor pool, children's pool, coffee shop/cafe and free self parking available to all guests.
$172 nightly
The total price is $185
Jun 8 - Jun 9
Total with taxes and fees

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Why we love this property

Business meets pleasure
Located in the city center and business district, this hotel offers nine meeting rooms and a business center. After work, unwind with spa services and a sauna.
Culinary variety galore
Savor meals at 2 restaurants or grab bites from a cafe. The hotel bar adds evening flair, while buffet breakfast includes vegan and vegetarian options.
Spa sanctuary
A full-service spa offers aromatherapy, massage, and body treatments in this hotel. The 24-hour health club, sauna, and garden create a wellness haven.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room (2 Beds) (Upper Floor)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room (2 Beds) (Upper Floor)

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room High Floor

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for City View Suite

42-inch LCD TV with satellite channels, TV, DVD player

City View Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Bund View Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Bund View Suite

42-inch LCD TV with satellite channels, TV, DVD player

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Room

Accessible Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Accessible Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Conrad Suite

42-inch LCD TV with satellite channels, TV, DVD player

Conrad Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite

Premium Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Premium Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bund View Room

Bund View Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Bund View Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

42-inch LCD TV with satellite channels, TV, DVD player

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room High Floor

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room High Floor

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

42-inch LCD TV with satellite channels, TV, DVD player

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Indoor pool
Crowne Plaza Shanghai Nanjing Road by IHG
Downtown Shanghai
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 612 reviews
$117 nightly
The price is $125
Jun 7 - Jun 8
Total with taxes and fees
Crowne Plaza Shanghai Nanjing Road by IHG
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About the neighborhood

Map
789 Nanjing Road East, Shanghai, Shanghai, 200001

What's nearby

  • Nanjing Road Shopping District - 1 min walk - 0.1 km
  • People's Square - 8 min walk - 0.7 km
  • Shanghai Museum - 12 min walk - 1.1 km
  • Yuyuan Garden - 2 min drive - 1.5 km
  • The Bund - 3 min drive - 1.9 km

Getting around

  • Hongqiao International Airport (SHA) - 38 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 48 min drive
  • Shanghai South Railway Station - 13 min drive
  • Shanghai Railway Station - 19 min drive
  • Nanxiang North Railway Station - 20 min drive
  • People's Square Station - 11 min walk
  • Dashijie Station - 11 min walk
  • East Nanjing Road Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪老正兴菜馆 - ‬3 min walk
  • ‪Da Hu Chun (大壷春) - ‬1 min walk
  • ‪CHAGEE 霸王茶姬 - ‬3 min walk
  • ‪味香斋 - ‬2 min walk
  • ‪Manner Coffee - ‬1 min walk

About this property

Conrad Shanghai

  • Conrad Shanghai offers a great location, putting you within just a 10-minute walk of Nanjing Road Shopping District and People's Square. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body treatments, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say great things about the location. Public transportation is just a short walk: People's Square Station is 11 minutes and Dashijie Station is 11 minutes.

At a glance

DONE

Hotel size

    • 728 rooms
    • Arranged over 66 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Shopping

Working away

  • Business center
  • 9 meeting rooms
  • Conference center (21528 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 45
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 254 per person
  • Airport shuttle service is offered for an extra charge of CNY 850 per vehicle (roundtrip)

Renovations and closures

The property will be renovating from April 15 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Meridien Shanghai

Royal Meridien

Royal Meridien Hotel

Royal Meridien Hotel Shanghai

Royal Meridien Shanghai

Shanghai Meridien

Shanghai Royal Meridien

Le Royal Meridien Shanghai Hotel Shanghai

Royal Meridien Shanghai Hotel

Meridien Shanghai

Le Royal Meridien Marriot Shanghai

Conrad Shanghai Hotel

Conrad Shanghai Shanghai

Le Royal Meridien Shanghai

Conrad Shanghai Hotel Shanghai

Frequently asked questions

Does Conrad Shanghai offer free cancellation for a full refund?

Yes, Conrad Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Conrad Shanghai?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Conrad Shanghai?

Sorry, pets aren't allowed.

Is parking offered on site at Conrad Shanghai?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Conrad Shanghai?

Yes, an airport shuttle is available. The charge is CNY 850 per vehicle roundtrip.

What are the check-in and check-out times at Conrad Shanghai?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Conrad Shanghai and nearby?

Conrad Shanghai has a spa and an indoor pool, as well as a 24-hour health club and a garden.

Are there restaurants at or near Conrad Shanghai?

Yes, there are 2 onsite restaurants.

What's the area around Conrad Shanghai like?

Conrad Shanghai is in Downtown Shanghai, a short 3-minute walk from Nanjing Road Shopping District and 8 minutes' walk from People's Square. Travelers love the hotel's prime location.

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Reviews

Conrad Shanghai Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The gym was modern, big, and open 24 hours a day. (4 reviews)
  • Breakfast was excellent with a variety of food options and great service. (9 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Location
Room
Weather
Breakfast

Reviews

Verified

8/10 Very good

Big hotel, comfortable room and great location. Services could be improved, hotel seems too crowned in common areas
Patricia, 2-night trip
Verified

10/10 Exceptional

Excellent location. Greate customer service
Faina, 1-night trip
Verified

10/10 Exceptional

Excellent service
Allen, 2-night trip
Verified

10/10 Exceptional

The staff were very friendly and helpful. They allowed us to check in early, which was very convenient. The view was great, and we were very satisfied with the breakfast.
Choi, 2-night trip
Verified

2/10 Poor

Best hotel during my stay in Shanghai...i think better than some other 5 star hotel...breakfast also very good...keep it up...
kelvin, 1-night trip
Verified

10/10 Exceptional

The room is amazing. Very spacious and clean
Sze Wai Veera, 4-night trip
Verified

10/10 Exceptional

Brilliant location, views and breakfasts
josephine, 3-night trip
Verified

8/10 Very good

Camille, Lily and Quain G are lovely. They are helpful. The room is clean and I love the scent of their shampoo.
JOAN, 5-night trip
Verified

10/10 Exceptional

I had a very pleasant stay at this hotel during my trip to China. The facilities were comfortable, clean, and well maintained, and the overall atmosphere of the hotel made it a great place to relax after long days of travel and work. What truly made the difference, however, was the exceptional service from the staff. I would especially like to thank Lily, Quaint G., and Ivy, who were incredibly kind, professional, and attentive throughout my stay. They went out of their way to help with anything I needed and always did so with a warm and welcoming attitude. Their support made my experience much smoother and far more enjoyable. Customer service like this is not easy to find, and their dedication reflects very positively on the hotel. Thanks again to Lily, Quaint G., and Ivy for making my stay memorable. I would definitely recommend this hotel to anyone visiting the area.
Sergio, 2-night trip
Verified

10/10 Exceptional

I had a fantastic stay at the Conrad. The staff was very friendly and accommodating. I want to specifically thank Kelly in the Executive Lounge, her customer service was spectacular and she was very professional and hard working. Liangjuan in the spa was also great and gave a great massage.
Yixiang, 1-night trip
Verified

10/10 Exceptional

Great hotel and great location.
Li, 1-night trip
Verified

10/10 Exceptional

It was our first family trip to Shanghai and mainland China. From the moment we arrived at Conrad, the staff warmly welcomed us. The Premier Room was spacious and comfortable for our family of three. Breakfast was excellent, and the location was extremely convenient, with major attractions within walking distance. Special thanks to Benjamin and Camille for their exceptional support despite my limited Mandarin, they made our stay smooth and enjoyable. Highly recommended for anyone visiting Shanghai
JUNGSOO, 5-night trip
Verified

10/10 Exceptional

I have stayed twice in this hotel already, 1st time was a business trip, and the second time with my family. Room is spacious perfect for us traveling with kids. The location is excellent so fair warning, prepare your wallet since there are a lot of shops and restaurants around the area. I also recommend availing of the breakfast. It's really good with a variety of food options.
Mary Bernadine, 4-night trip
Verified

6/10 Good

Good location
MAN YAN, 5-night trip
Verified

10/10 Exceptional

Ive stayed at many hotels on nanjing road, this is one of the better ones. The staff was nice and helpful. The morning buffet is great (if you got that option) and the dinner one is decent. The area around this hotel can be a hustle and bustle, but that is expected since youre located right next to a popular tourist street.
tsz ho, 4-night trip
Verified

10/10 Exceptional

Very clean location is amazing staff very friendly
Sobhi, 2-night trip
Verified

10/10 Exceptional

Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient
Adam, 2-night trip
Verified

8/10 Very good

Nice clerks,upgraded room,shopping convenience,close to subway . Room needs to be nicer.
Mindy, 3-night trip
Verified

10/10 Exceptional

The location is very good,the staff are great & very friendly
Yanhua, 2-night trip
Verified

6/10 Good

Breakfast had a vast variety; taste of limited vegetarian options could have been better. Was not impressed with the bakery freshness. Fruit was top notch. Rooms quite clean with standard wear and tear. Staff very friendly. Good overall location hence the price. Got given spa voucher for RMB200, turned out to be a discount on a RMB1980 massage. Wife asked for cafe for vegan cake for our anniversary; did not get much help; could not be arranged. First day we were not given special treatment for being Hilton Honours gold members at breakfast; second day they somehow remembered! Concierge was very very helpful. Food was easy to reach rooms when ordered via Mithuan app. Was charged RMB 98 each for each child’s swimming cap which was a rip off. (Had to buy 3) Toilet got blocked on first day first hour but got sorted instantly. Had connecting rooms arranged on 2nd day as there was a 2 hour wait on 1st day for connecting rooms with family of 6. Did not really get the upgrade I expected for being a Hilton’s Gold member. Paid hotel booking for breakfast although it was included in my Gold membership but was not reimbursed. Paid roughly 90£ extra for 2 days. Swimming pool not as big as it looks in pictures.
Spa menu
Spa menu 2
Mohammad, 2-night trip
Verified

10/10 Exceptional

Amazing location and property. Very modern and clean. Staff is friendly and speaks English. Would stay here again!
Tuongvi, 4-night trip
Verified

10/10 Exceptional

We had a wonderful stay at Conrad, very nice staff and excellent service! Barry in the reception was amazing!
Tiina, 6-night trip
Verified

8/10 Very good

Convenient location and walkable to few hotspots.. near to people’s square subway..
Amy Hong Ming, 3-night trip
Verified

8/10 Very good

Good central location.
Peter, 1-night trip
Verified

10/10 Exceptional

Convenience place for sightseeing
Yu, 1-night trip