2/10
I had heard horror stories about bed bugs but had never seen one, until this stay. Thankfully, we were just stopping for the night and had kept all our belongings in our suitcases. With the light still on, we noticed a bug on the sheet, after a quick Google search, we confirmed it was a bed bug.
We immediately notified the front desk, and the staff member was kind, apologetic, and quickly moved us to another room. She said she would inform the manager, which we appreciated. However, even after moving, my family and I no longer felt comfortable.
The continental breakfast was also disappointing, just cereal, a waffle maker, and granola bars.
While the staff were friendly and tried to be helpful, the overall experience was unsettling and the amenities were lacking.
I will never stat there again.
Laura
1 泊の家族旅行