It was a good stay however, be sure to check if they clean the room daily as a hotel service. SInce they have long stays, the people that only is there for two or three days, may not get the room cleaned
Jose Carlos
Jose Carlos、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 29 日
Great place to stay
shamekia
shamekia、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 27 日
Michael
Michael、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 24 日
Cody
Cody、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 15 日
Alisha
Alisha、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 14 日
Great stay!
Janet
Janet、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 30 日
Alesia
Alesia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 17 日
Edward L.
Edward L.、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 19 日
Katrina
Katrina、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 10 日
The front desk manager was so nice and helpful. Our room was clean and comfortable. Perfect for a quick stay.
Kacie
Kacie、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 10 日
Miranda
Miranda、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 9 日
Brittany
Brittany、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 5 日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 29 日
It's fine, but...
The hotel is nothing special, it's just fine. The property, while generally clean, was outdated and looked tired. It could use updating to give it a fresh look. The elevator was very slow and the doors took a good 20 seconds to fully close and open. The rooms only have lamps placed here and there and this results in dark areas - the closet for example. It was a dark nook where your hanging clothes would go to disappear. Most frustrating of all was that the in-room internet service was not reliable. I tried to connect several times before the sign-up screen finally showed up and I could enter my room number and name. I purchased 3 days of high speed internet service with the intent and need to work during times I was in the room. On day two, the service was out altogether. I told the front desk clerk and she said she was also having problems connecting to their reservation system. This apparently did not result in her making the connection that it could also affect the internet service for guests. I had to leave the hotel and go find a coffee shop where I could connect and work. When I checked out, I noticed that I had been charged for 3 days of internet service and the front desk clerk could not figure out how to credit me for the day the service was unavailable. There are better alternatives nearby and I'll likely be choosing one of those in the future.
william
william、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 26 日
Not a helpful staff.
There is no regular taxi service in Addison, Texas and the hotel staff wasn't particularly helpful in this regard either. At other places, staff would let me use their Uber app to get a car and I would then just reimbursement. These folks weren't helpful at all. I had to walk a mile and a half in the freezing cold, on the snow covered ground to get to my meeting.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 24 日
In serious need of a makeover
This was my 3rd time staying at this particular Springhill Suites and I’ve shared feedback (nicely) with the front desk during each stay. Nothing has improved over the last 3 months so my next visit to Addison I’ll be moving on to a different hotel (3 strikes and all that).
The positives: the staff is very friendly and the location is great.
The negatives: the rooms need so much updating. My bed/mattress each visit has been terrible. Absolutely no life left in the mattress. The mini fridge had ice built up inside and froze everything I put in it overnight. The microwave is so tiny it’s hard to get anything in it. The blow dryer -once again- was disgustingly sticky and dirty. On my last visit I turned it in during checkout and the front desk person was as grossed out as me. But this visit I swear I got the same sticky, dirty blow dryer. And the built in shampoo dispenser in the shower was empty so I washed my hair with body wash. Lastly, the Wi-Fi was “upgraded recently “ resulting in an inability to connect without calling their internet tech support who said they connected my cell numbers directly on the back end but service remained poor.
I travel a lot for work and try to be positive and flexible but I’m over this Springhill location. Sorry guys.
Hilary
Hilary、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 19 日
The hotel itself is nice and the amenities are well kept. The front desk and the staff were helpful. We did opt to get our room cleaned. The front desk let us know that the cleaning service will be done every other day. My wife and I were fine with that. We stayed there for 5 days and 4 nights. The room never got serviced for a turn down.
Peter
Peter、4 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 17 日
It was a great experince
Elian
Elian、4 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 6 日
Checking in was easy and the room was clean and comfortable
Hector
Hector、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 2 日
I asked repeatedly to have the exit door adjusted since it only closed when u pulled it tight which took effort. Never addressed
Christopher
Christopher、4 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 2 日
Victor
Victor、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 1 月 2 日
I questioned re: data charge $4.95? I have my own data that runs fast. Moreover, most of the time I’m out of the room. I was told they’re going to remove it. Until now, it is reflected on my account.