Near Luohu Commercial City, Best Western Premier Shenzhen Felicity Hotel invites you to unwind with a rejuvenating sauna experience or relax in the beautiful garden. With three on-site restaurants serving Chinese cuisine and breakfast options, as well as shopping and a coffee shop nearby, this hotel offers something for everyone.
Hong Kong International Airport (HKG) - 57 min drive
Shenzhen Station - 1 min walk
Sungang Railway Station - 6 min drive
Hong Kong Lo Wu Station - 8 min drive
Luohu Station - 16 min walk
Ludancun Station - 16 min walk
Renmin South Station - 18 min walk
Restaurants
Shang Palace - 16 min walk
小桃源酒家 | Arcadia Restaurant - 8 min walk
合悦真牛潮汕牛肉火锅(大中华茂业天地店) - 15 min walk
梨苑酒家 Lee Yuen Restaurant - 7 min walk
Fairwood - 3 min walk
About this property
Felicity Hotel Shenzhen
When you stay at Felicity Hotel Shenzhen, you'll be in a great location, within just a 10-minute walk of Luohu Commercial City and Luohu Port. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. A bar/lounge, a fitness center, and a snack bar/deli are other highlights.
At a glance
DONE
Hotel size
250 rooms
Arranged over 25 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Babysitting services
Grocery/convenience store
What to do
Shopping
Working away
6 meeting rooms
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 1990
Safe-deposit box at front desk
Fitness center
Full-service spa
Banquet hall
Accessibility
Area rugs in room
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: CNY 200 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 68 for adults and CNY 68 for children
Late check-in between 2:00 PM and midnight can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for CNY 180 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Also known as
Felicity Hotel Shenzhen
Felicity Shenzhen
Hotel Felicity Shenzhen
Felicity Hotel Shenzhen Hotel
Felicity Hotel Shenzhen Shenzhen
Felicity Hotel Shenzhen Hotel Shenzhen
Best Western Premier Shenzhen Felicity Hotel
Frequently asked questions
Are pets allowed at Felicity Hotel Shenzhen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Felicity Hotel Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at Felicity Hotel Shenzhen?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Felicity Hotel Shenzhen and nearby?
Felicity Hotel Shenzhen has a spa and a fitness center.
Are there restaurants at or near Felicity Hotel Shenzhen?
Yes, there are 2 onsite restaurants.
What's the area around Felicity Hotel Shenzhen like?
Felicity Hotel Shenzhen is in Luohu, a short 1-minute walk from Shenzhen Station and 7 minutes' walk from Luohu Port.
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Reviews
Felicity Hotel Shenzhen Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.8
Location
7.8
Staff & service
7.2
Property conditions & facilities
Popular mentions
Room
Location
Bed
Service staff
Reviews
Verified
10/10 Exceptional
Oct 13, 2024
Quick Shenzhen Visit
Excellent breakfast and location (from port of entry).
Wilson
Wilson, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2023
Good value
Great location, good service , good value
Yao
Yao, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2025
It is still an amazing hotel after so many years, although amenities are a bit old, still comfortable to use and clean, no odor.
PING YI
PING YI, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2024
Beautiful and nice clean
Anita
Anita, 4-night trip
Verified
10/10 Exceptional
Jul 8, 2024
Hotel room nice, service excellent. Only thing is walking distance is not a convenient.
Anita
Anita, 2-night trip
Verified
8/10 Very good
Dec 1, 2023
Great locale , not so easy to find. Good stay
Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
MING
MING, 2-night trip
Verified
6/10 Good
Sep 19, 2024
Dated
The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.
Calum
Calum, 1-night trip
Verified
8/10 Very good
Apr 20, 2025
Good location
Philip
Philip, 1-night trip
Verified
8/10 Very good
Jul 30, 2023
Return visitor
Have stayed at this property before and since 1st visit property has improved great location
Gregory
Gregory, 4-night trip
Verified
10/10 Exceptional
Jul 19, 2023
Been staying there for years. Great rooms, view of the River, super beds, massage services on 8th floor ($16/per hour) and expansive morning buffet.
Scott
Scott, 1-night trip
Verified
8/10 Very good
Jul 22, 2023
Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable.
Major shopping malls in walking distance and good service for all staff.
Scott
Scott, 3-night trip
Verified
8/10 Very good
Apr 4, 2025
Spacious room.
Kwok Sui
Kwok Sui, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2023
Friendly staff. Great service.Clean place.
Andy Wai
Andy Wai, 2-night trip
Verified
10/10 Exceptional
Nov 21, 2023
It was very good
Kenneth
Kenneth, 2-night trip
Verified
8/10 Very good
Oct 21, 2023
This one is okay for us
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Oct 9, 2024
Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway
Billy Chi Ching
Billy Chi Ching, 1-night trip
Verified
6/10 Good
Nov 21, 2023
English talking is very limited. Most of Facility looks old and it needs renovation.
inc
inc, 1-night trip
Verified
6/10 Good
Aug 20, 2023
Room condition
The room and bath towel has bad odour. The toilet flush is choked though the recovery was ok
SUN HO DAVID
SUN HO DAVID, 3-night trip
Verified
4/10 Fair
Nov 21, 2023
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???