Room service in not consistent and they go days without changing the trash and updated towels. They are also very loud, when they go to the cleaning closet near the door to the room, they have their music very loud and yell to each other. There are brown outlets and outlet covers. This is the first hotel that I’ve stayed at without a microwave. The grounds had trash that was never picked up the entire 6 days we were there. Check in time is 4pm, our room was not ready until 5. The bed was the most uncomfortable thing I’ve ever slept in while in a hotel. If I was Marriott, I would rip my name off this hotel as it is subpar for a Marriott, the cost of the hotel, I expected so much more. We will never be staying here again when we visit Saint Croix. My recommendation, stay anywhere but here.