3 hours after checkin our room was still not ready. My son was sick and needed desperately to lay down. Had to end up going across the street to another hotel. No money refunded. Horribke experience
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月30日
Short staffed, room not ready
When arrived, room not ready at 7PM. Told staff quit and lone staff member was on his own. Felt bad. He said room would be ready in 30 minutes. Left, came back at 9PM. Room still not ready. Family waited in lobby until 9:40pm when room was ready.
Been coming here for years to see family; may try different locaiton.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月29日
Wow! We had the best experience here!! Everything was clean, including the amazing indoor pool!! Our room was clean and very spacious! I love how the kitchen was clean and equipped with everything we needed. Friendly service and lovely people helping you here, too with anything you need!!
Cassandra
Cassandra、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月28日
Good except....
Room was not ready for over an hour after check in time. Super frustrating. Our room was clean though and pool was nice. Breakfast had lots of variety.
Brandi
Brandi、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月25日
Great location
Location is great but the hotel needs to upgrade their furniture in the room specially the mattress. The nightstand was not cleaned, there was spill from drinks and was not wiped off. The breakfast could of had more options and the eggs were very blend.
Cintya
Cintya、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月17日
Candice
Candice、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月14日
Victor
Victor、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月29日
宿泊されたお客様
5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月19日
Jacquelyn
Jacquelyn、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月14日
Homewood Suites Average
My daughter’s pillow had blood on it. The outside of the refrigerator needed cleaning.