We could stay very confortable. The pool is big , breakfast was excellent!
tetsuya
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月19日
Great staff. Food was excellent. Great location for hikes
Jordan
Jordan、2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月13日
宿泊されたお客様
2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月7日
George
George、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月6日
Kirsten
Kirsten、1 泊の出張
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8/10 (とても良い)
2024年11月2日
Mark
Mark、1 泊旅行
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8/10 (とても良い)
2024年10月31日
David
David、3 泊の出張
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10/10 (最高に素晴らしい)
2024年10月28日
The best there is.
Beautiful, faultless hotel.
Ian
Ian、2 泊の出張
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10/10 (最高に素晴らしい)
2024年10月24日
Joanne
Joanne、1 泊の家族旅行
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2/10 (不満)
2024年10月22日
Definitely not a 4-Star stay
The foyer was pleasant and staff throughout did their best to accommodate.
However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard.
The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning.
Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan!
Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards.
While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
Amanda
Amanda、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月21日
JP
JP、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月20日
Relaxing stay
Perfect hotel very clean had everything you need, will definitely be back.
Sonya
Sonya、1 泊の家族旅行
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8/10 (とても良い)
2024年10月10日
Benjamin
Benjamin、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月8日
Fab weekend stay
Staff very friendly and accommodating. Could have walked into Penrith. Plenty parking. Lovely pool, hot tub and steam room. Will definitely return.
Janet
Janet、2 泊旅行
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10/10 (最高に素晴らしい)
2024年10月2日
Disappointing
Very disappointed the hotel could not provide breakfast early only late slots available we had business appointments and could not do the later times hotel unwilling to accommodate us.
Nicholas
Nicholas、1 泊の出張
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10/10 (最高に素晴らしい)
2024年10月2日
Disappointing
Quite disappointed was on a business trip and could got not get breakfast at an early time as there was a coach trip that blocked out all the early appointments for breakfast. So annoyingly had to travel into town. Hotel could not accommodate us even though there were only 2 of us
Nicholas
Nicholas、2 泊の出張
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10/10 (最高に素晴らしい)
2024年9月25日
r
r、2 泊の出張
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8/10 (とても良い)
2024年9月23日
Kate
Kate、2 泊の家族旅行
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6/10 (良い)
2024年9月15日
To be honest a nice hotel with a wonderful restaurant. However the staff and their attention to customer service lacked somewhat and the Spa for £15 per person extra charge was a disappointment. Would not go back to stay on the hotel or the spa but would consider returning to the restaurant.
Paul
Paul、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月11日
Jack
Jack、4 泊旅行
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8/10 (とても良い)
2024年9月9日
Ben
Ben、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月4日
Azad
Azad、2 泊旅行
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8/10 (とても良い)
2024年9月1日
I would have gave full 5 star review on this hotel, bed and pillow comfortable, the personalised cookie for our daughter a nice touch, lots of info sent before arriving. Modern and very clean hotel. Dinner and breakfast was the best hotel food we had in the UK.
Such a shame about the bed sofa for my daughter she could feel every spring so had to get in our bed, I tried to sleep in it and it really was bad. Sort that out though and I’d be happy to give full 5 stars and come back again!