Disappointing room. Ratty decor. TV didn't work, no curtains and just one set of blinds. The bathroom stank. Was only staying one night and wouldn't have stayed longer.
Alison
1 泊の家族旅行
10/10
Perfect for what we needed it for
Joe
2 泊の出張
2/10
It’s 2:30 in the morning and I’m writing this email and I’ve had to complain to reception to to the noise of the people above us. They have been shouting and swearing since 10pm when they arrived back to their room. I have a 9 year old daughter and we both havnt slept since we went to bed at 9:30 pm. Absolute UNACCETPABLE
Paul
1 泊の家族旅行
8/10
Sally
2 泊旅行
10/10
Pleasant stay, good nights sleep
Dawn
1 泊旅行
6/10
Hot water supply intermittent in bathroom impossible to shower
Barry
1 泊旅行
8/10
Very good value. Bar staff super friendly. Taps in bathroom were reversed ie red cold and blue hot! Not really a problem but a bit odd!
Joyce
1 泊旅行
8/10
Good location, Excellent communal areas. Rooms are very tired but functional. Parking can be difficult.
Trevor
1 泊旅行
10/10
Lovely stay staff were also very good at reception and the cleaning lady was also lovely and also people coming and going were very friendly
Renee
11 泊の家族旅行
8/10
Staff were friendly and accomodating. Seth was kind enough to open the bar up for us and serve us a nightcap.
宿泊されたお客様
1 泊旅行
2/10
The rooms do not look like the photograph.
We left straight away - the bed was old and decoration was poor and looked like under repair.
We wanted hot water for a shower and they said you have to run the water for 20 mins in order to get hot water!
I suggested to hotels.com to remove this property.
Edward
2 泊旅行
4/10
Not to much cleaning and the problem is whit to shower ! I need to wait a lot to have a shower because the water is coming really cold most of the time!😒😒😒
Johnny
1 泊の恋人との旅行
10/10
A friend and I had a lovely stay at this Westcliff Hotel having enjoyed an evening at the theatre nearby. Room had a sea view, twin beds were comfortable, breakfast was good, bar service was good, staff lovely and friendly. Bedding and towels were clean, toiletries were provided, walk in shower nice and hot. Sadly though like a lot of our seaside hotels, it is very 'tired' and needs some refurbishment. Have stayed here before and would stay again - will remember my plug for charger next time as sockets not updated with USB connections!
Susan
1 泊の友人との旅行
6/10
The hotel is in need of some refurbishment, the mattress on the bed was also quite worn. The staff are super friendly we couldn’t fault them at all. If you want a cheap hotel for the night then this should be ok !
Adrian
1 泊旅行
8/10
great location. friendly staff, close to attractions.
Joseph
1 泊の友人との旅行
10/10
Kirsty
1 泊旅行
4/10
Abit of a disappointment!
Postives:
Friendly service
Decent size rooms, bathroom was big.
In a good location
Superior rooms come with lovely sea view
Comfy beds
Negatives:
Cleanliness was lacking! Smears down side of wardrobe, bathroom with mould, although the seaview was lovely the outside of windows were so dirty you couldnt see out very well. We found a beer bottle lid on the floor as soon as we walked in, so it was obviously not cleaned well between customers!
The restaurant is very expensive compared to the quality of the food, would recommend if you do stay you eat elsewhere.
Dated decor, paintwork chipped on walls.
Just overall feels like this hotel is trying to be something its not! Due to the dirty scruffy feel we would not recommend and unfortunately wouldnt stay again, which is disappointing due to its close location to beach, town and cliff pavillion
宿泊されたお客様
1 泊旅行
10/10
Lynne
1 泊旅行
10/10
Vanessa
1 泊旅行
8/10
Friendly staff and good location. Nearby restaurants and within walking distance of adventure island. The family room has two separate bedrooms which is great. Slight downsides is the room was a bit tired and had slight damp smell. Also there is no blind in bathroom although the glass is obscured you would be able to see through the window from the houses across the street at night.
Christopher
2 泊の家族旅行
10/10
Bernie
1 泊旅行
6/10
Probably could do with some general maintenance in the rooms. Tiles on the bathroom floor were broken, covered over with black tape, toilet roll holder very loose on the wall, radiator didn't work in the room, electric heater instead.