We used the thermal spa and very happy, not crowded plenty of space, throughly enjoyed.
We managed to get a table at the pen and cob restaurant without booking, my husband is gluten intolerant and they had a separate menu for him which was good and my food was good also.
We had booked breakfast which was a help yourself to hot and cold breakfast items and hot and cold drinks.
We said to the waitress that my husband is gluten intolerant and do you have anything gluten free, she went to ask the chef is there any gluten free items and promptly came back and said that there was nothing gluten free apart from toast. We felt that come back was not helpful at all and very disappointing. We felt that the food that was there was not a good standard, beans stone cold, mushrooms un washed, hash under cooked and bacon very fatty and poorly cooked.
So not happy at all for breakfast, but the room and the thermal spa and the reception were very good.