Noises were heard from upper floors, the door was broken, they didn’t charge the room for one night, then I had to keep being in a room one night because if I go out once, I gave to call a help.
The facilities were great and staff were all lovely. The condition of the building does impact the ability to keep it clean and maintained effectively, which does let it down.
There was also no monitoring in the fitness area which meant that very young children were with their parents in the sauna and steam room.
Kellie
Kellie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 28 日
A great hotel
Love this hotel stayed before and will again. Enjoy the facilities and the staff are super friendly.
leanne
leanne、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 21 日
Great stay
Check in was very efficient, staff were all very helpful and polite. Bed was enormous and very comfortable, room and bathroom were very spacious and clean. Breakfast was good, with a varied choice, although some of the cooked items had obviously been out for a while and were inedible.
Elizabeth
Elizabeth、1 泊旅行
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8/10 (とても良い)
2025 年 4 月 16 日
Man Chun
Man Chun、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 9 日
Ryan
Ryan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 5 日
1 night stay
Reception staff were friendly, welcoming and very helpful. They made myself and my children very welcome at the hotel and sorted a cot out for my 1 year old quickly.
The rooms were spacious with the beds comfortable. Access to the pool was a huge positive for my children. The only downside of our stay was the breakfast. My 1 year old’s high chair was given to us dirty and while the options of breakfast looked great, the hot food appeared very over held with thick dried out layers on top of the beans, eggs etc meaning we didn’t eat in.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 4 日
5 star service
Wonderful staff and incredible service. Made my stay very enjoyable. Great location to Uber or bus into town and avoid the traffic and stress of the old town. The breakfast haggis is a must try.
Can’t wait to stay again.
David
David、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 27 日
Megan
Megan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 25 日
Ian
Ian、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 25 日
Carole
Carole、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 18 日
Lindsey
Lindsey、1 泊の出張
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6/10 (良い)
2025 年 3 月 17 日
Chris
Chris、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 9 日
Rugby Game visit to Edi
Friendly check in, speedy service.
Nice hotel. Will return
Coffee machine switched off too early at the bar area.
Bedroom far too warm and unable to turn heating down .. Ground floor so unable to open windows.
宿泊されたお客様
1 泊旅行
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2/10 (不満)
2025 年 3 月 7 日
Ella
Ella、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 7 日
Very nice stay
Wonderful receptionist, super helpful and when we went early to drop bags allowed us to check in super early as our room was ready. Lovely pool area and changing rooms clean and comfortable. Rooms were clean, modern and well maintained. 2 minute walk to bus stops to get into town easily and free parking if you drive.
Nicola
Nicola、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 6 日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 2 日
Nice location and clean rooms.
This hotel boasts a fantastic location with easy bus access to Edinburgh's city center, and the rooms are spacious and comfortable. However, the extremely noisy floorboards were disruptive, and the restaurant service was shockingly poor – we waited 30 minutes and left without being served.
宿泊されたお客様
3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 28 日
Abram
Abram、1 泊旅行
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8/10 (とても良い)
2025 年 2 月 12 日
Girly break
The staff were very helpful and polite. Pool and steam room were lovely, the sauna was amazing. The breakfast was delicious, didn’t think the evening menu was as suitable for children. Easy to catch a bus from. It took about 20-25 minutes to reach prince’s street and took us right to Edinburgh zoo.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 12 日
Overnight stay
Overnight stay before going to airport. It was easy to get to getting bus from town centre to the hotel the number 26 bus then the next day get the 100 from round the corner to the airport. Beds are comfortable and breakfast was buffet style, plenty to choose from. Staff were lovely. The only downside for me was the lift was not working and I couldn’t use the pool facility as I’m not good with stairs.