Sleep Inn & Suites at Concord Mills

2.5 star property
Hotel convenient to Concord Mills

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers
Lobby
Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is ¥11,877
¥13,420 total
includes taxes & fees
Dec 27 - Dec 28

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About the neighborhood

Map
7821 Gateway Lane, Concord, NC, 28027

What's nearby

  • Great Wolf Lodge Water Park - 15 min walk - 1.3 km
  • Concord Mills - 18 min walk - 1.5 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 4 min drive - 2.7 km
  • PNC Music Pavillion - 8 min drive - 7.6 km

Getting around

  • Concord, NC (USA-Concord Regional) - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte Station - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬3 min walk
  • ‪Burger King - ‬3 min drive

About this property

Sleep Inn & Suites at Concord Mills

At Sleep Inn & Suites at Concord Mills, you'll be just a 5-minute drive from Concord Mills and Charlotte Motor Speedway. The seasonal outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, University of North Carolina at Charlotte and Northlake Mall are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 116 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 9:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (484 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Frequently asked questions

Does Sleep Inn & Suites at Concord Mills offer free cancellation for a full refund?
Yes, Sleep Inn & Suites at Concord Mills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sleep Inn & Suites at Concord Mills?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Sleep Inn & Suites at Concord Mills?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sleep Inn & Suites at Concord Mills?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Sleep Inn & Suites at Concord Mills?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 9:00 AM. Late check-out is available for a charge of USD 25 (subject to availability). Contactless check-out is available.
What is there to do at Sleep Inn & Suites at Concord Mills and nearby?
Sleep Inn & Suites at Concord Mills has a seasonal outdoor pool and a fitness center.
What's the area around Sleep Inn & Suites at Concord Mills like?
Sleep Inn & Suites at Concord Mills is a short 18-minute walk from Concord Mills and 15 minutes' walk from Great Wolf Lodge Water Park.

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

kimberly, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

kimberly, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Antwan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roni, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicolas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Pamela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

kimberly, 2-night trip
Verified Hotels.com guest review

6/10 Good

We were double charged for the room Still trying to get this resolved with the bank
Monica L, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Roaches and Refund
Terrible experience had to check out a day early because the room had lots of roaches
Jon, 2-night trip
Verified Hotels.com guest review

6/10 Good

Thanksgiving Stay
The room was very clean! I like the size of the TV. However, the phone did not work which we needed to use for service and the radio clock wasn't working which we use to keep up with the time. The room above us had kids so they jumped and ran all night and we could hardly sleep. The best part about this stay was the cleanliness of the room!
1-night trip
Verified Hotels.com guest review

6/10 Good

Morris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Nice Hotel
I was very pleased with the professional customer service we received. We were greeted promptly and made feel welcome. I was very surprised of the security deposit required at check-in. This was not explained doing booking. The room was very clean and comfortable. Only complaint was the TV was so small, breakfast was the usual fare. I'd recommend this hotel.
Denise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dustin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room served it’s purpose. The carpet was a little dirty. The shower was small. I personally don’t like they don’t wash the top comforter. The breakfast was basic.
LeaTecha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
The computer was down when I was trying to check in, but that happens. The friendly and awesome lady at the desk made up for my wait time. She was very courteous and respectful. That is the kind of service that you can not find everywhere you go. We will be staying there again when we visit Charlotte.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Reginald, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Room was not vacuumed. fixtures in bathroom hanging off the wall.
Reginald, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

checked in and the front desk night shift manager was rude. Got to my room and it was so smelly it was un bareable. complained and she handed me carpet fress and told me I could come back for the vacuum. I had no choice but to stay. so unloaded everything. She comes and gets me and demanded her air freshner and advised she would put me in a hand cap room. I said dang wish i had known before unloading. She rudely said well you complained and asked to move. I advised oh i def want to move. We get in the room dr hangle broke on bathroom door. shower wand has duck tap. At this point i have no options. So my go to front desk and ask for blankets and sheets for the sleep sofa. She states oh we dont give those out and I have no more anyway. Then next morning i go to make coffee and there is part of the coffee maker missing. Go to front desk again and get told we cant help you with it now. House keeping manager did all she could to fix this. I get home and find out the charged my credit card rather than pending it for depost. I have continusly called the property to be told no manage on property, left on hold for 30 mins conferneced a second call for the front desk person to tell me Oh i was finishing my work. She has no clue when there will be a manager.
Karen, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Solow, 1-night trip
Verified Hotels.com guest review