I got in at 12:30 at night with my family, the comforter on the already made bed has make up and hair on the inside. There’s mold all in the room. It smells like smoke. I went and asked the manager for a new comforter they did not have one he gave me sheet. I also asked for an extra pillow. They did not have that either. also, my suite was 123 placing my headboard against the back door which malfunction and was slamming my entire visit. I did tell the manager to try to get somebody to fix it, but was not successful. I did not sleep. They could not move my room because they were booked up.
Raymond
4 泊の家族旅行
10/10
Robert
2 泊の友人との旅行
10/10
Fine
Michelle
3 泊の家族旅行
10/10
Great stay! We will definitely stay there again! Thomas was excellent from the moment we got there with a very warm greeting to the moment we checked out! Thanks for the hospitality Thomas!!!
Frank J.
3 泊旅行
10/10
Staying at this hotel was a great experience! The property was beautiful and clean. The staff went above and beyond. They were so friendly and accommodating. Ramona and the other young man working the front desk, we’re always quick to greet us each time they saw us. Kimberly, the hotel manager, was outstanding. She is full of energy and has a beautiful smile. She was constantly working to make sure that everyone had what they needed, each morning during breakfast. We also had several requests and each time, she would arrive at our room in minutes. The level of service at this hotel was amazing. We are looking forward to returning soon.
Celeste
2 泊の友人との旅行
8/10
victoria
2 泊旅行
10/10
Brandon
2 泊旅行
8/10
Good basic hotel. Tub needs to be updated. Bedroom a bit small for the furniture! Maybe a wall tv would be better so you could walk to the other side of the bed. Front desk staff were very nice.
宿泊されたお客様
2 泊旅行
10/10
We enjoyed our accommodations, people were very friendly. Pool and hot tub area were clean and always had towels.
Douglas
5 泊旅行
8/10
Teresa
4 泊の友人との旅行
10/10
My girlfriend and I hadva wonderful stay in Charleston. The staff was professional and very helpful. My girlfriend thought the breakfast was fantastic! I had the opportunity interact with staff members Nyla, Ramone, Avis, and Melanie, and that really made our stay great. Avis provided terrific suggestions on the things to do... and places to eat... Outstanding!
James
2 泊旅行
10/10
The best hotel on our trip down South. Clean, easy to find, good parking and friendly staff.
carol
2 泊の恋人との旅行
10/10
Great location, friendly staff.
Kevin
5 泊旅行
8/10
Margaret who cooked up some spaghetti Thursday evening with wine beer dessert etc. I hope I have her name correct she talked with us a hot minute Quiet area. Older but had all we needed.
Victoria
3 泊旅行
8/10
1st floor rooms are around noisy marble entry way. Noise transmits for long distances
Douglas
2 泊旅行
4/10
Make sure you have a debt card with your name on itand not your spouses name. Or else they will turn you away.
shelly
1 泊旅行
8/10
Clean comfortable convenient
Alan
1 泊旅行
8/10
Aaron
2 泊旅行
10/10
My stay at this property was overall very good. The staff was helpful and the property was clean and everything seemed to be in good order. I had a restful stay.