Property was taken from my room during a room transfer and disappeared. We contacted the hotel twice and they did not respond. When we tried to follow up we were hung up on before anyone actually said hello. I assume they think we are out of town and the best way to deal with it is to ignore it. It was simple inquiry, we weren’t asking for anything. Also noticed they overcharged me for a bottle of wine by £20.
Catherine
Catherine、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 13 日
Nicole
Nicole、1 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 10 日
Catherine
Catherine、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 8 日
Five Star all the way. Staff went above and beyond on all requests.
Robert
Robert、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 7 日
This is our third visit and it was nothing less than spectacular. The hotel and amenities are top-notch, the staff and customer service is second to none. The complementary breakfast is outstanding and the restaurants and pub are fantastic. The location cannot be beat. I can’t say enough positive things about each individual staff member who is beyond courteous, kind, and friendly. I cannot wait to return once again.
Jefffey
Jefffey、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 4 日
Hotel is beautiful and a bucket list for my husband. We had a view of the 18th hole and the ocean. Dinner at 18 was delicious. Thank you for a great vacation!
Shana
Shana、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 4 日
The Rusacks is the absolute best place to stay in St Andrews
Dori
Dori、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 3 日
This is a charming property with excellent service! Love it!
jelica
jelica、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
Good location. Got a balcony room facing Old Course and really enjoyed the stunning view. Breakfast during weekend was very slow and crowded. Weekday breakfasts were much more enjoyable. Gym is small. Room is decent size but somehow the bed is way too close to the closet that we couldn't even open the doors. Every elegant Scottish hotel.
Christina
Christina、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
This is hotel is an old world absolutely beautiful hotel with the kindest staff and the most delicious breakfast each morning. I really cannot say enough wonderful things. My 18 year-old daughter and I loved this hotel.