This booking worked out, but HOTELS.com did not book our room after we had paid for it on the website. After an hour long phone call with customer service, we were able to get a room and get settled in.
宿泊されたお客様
3 泊の家族旅行
10/10
Roomy suite in excellent condition. Convenient location with very nice amenities pool, gym etc. great staff especially Zy.
Peter
2 泊旅行
8/10
jay
1 泊旅行
10/10
Jamaica
2 泊の家族旅行
8/10
Good
Gregory
1 泊の出張
4/10
Was told the room slept 5 adults comfortably when it really only sleeps 3 adults comfortably. Asked or either early check in or late check out and I didn't get either. Asked for a sleeping cot when I made the reservation a month ago and when I asked for one upon check in they said they had none available. I was told the suite had a full kitchen with utensils, it did not. Had 2 stove burners, no oven, and one fry pan. Informed hotel manager of how displeased I was hoping to get a small token of understanding with a free snack or drink or something, only to get an "I'm sorry".
宿泊されたお客様
1 泊の友人との旅行
10/10
Kelly
1 泊旅行
10/10
Love the hotel room was clean, it was quiet and very comfortable
Peter
2 泊旅行
10/10
So clean
Ra Lee at the desk was phenomenal
Brenda
1 泊の家族旅行
10/10
Kaitlyn
1 泊旅行
10/10
The employees were very friendly & accommodating especially the breakfast attendants & housekeeping. They made sure we were happy & taken care of.
Heather
1 泊の家族旅行
10/10
Great hotel and staff. Nice spacious rooms with everything you need for your stay
Christine
1 泊の家族旅行
10/10
Wonderful
Catherine
6 泊旅行
10/10
Excellent And Friendly Staff
Jaunell
1 泊の家族旅行
2/10
Pierre-Alexis
6 泊旅行
8/10
Suites were extremely nice and very comfortable. Only had one clock in the entire suite, alarm clock in the bedroom. Time was wrong on it and ciuld not correct it. Also all the suites border the courtyard in the middle of the building.Very nice but when other patrons are outside your bedroom windows at midnight laughing and talking, you will hear every word they say.
nancy
2 泊旅行
8/10
Julia
2 泊の家族旅行
10/10
It was a amazing room clean and lay out
Maria
1 泊の友人との旅行
8/10
Alyssa
1 泊旅行
10/10
Nick
1 泊の家族旅行
10/10
No bathtub.
Takashi
2 泊の家族旅行
10/10
Pamela
1 泊旅行
10/10
Good
Latoya
1 泊の家族旅行
10/10
Had a fantastic stay and have nothing negative to say.