Oh, where to start. So this is a old hotel in a not so great part of town. Outside the window to our room was a large homeless camp on railroad property, they were fans of deep bass music until 3AM. The room looked fairly clean, however, there was no toilet paper or facial tissue in the room. There was a sign in the room that said call the front desk if you need anything. That would have been great if there had been a phone in the room. The continental breakfast consisted of an apple juice, a hard boiled egg, a PB&J uncrustable, and a dinner roll with 1/3 of a slice of bacon and a little cheese on it in a brown paper bag. When I told the person at the front desk about the toilet paper, lack of phone, etc. he seemed genuinely mortified. A few days later there was a refund on my credit card for the full amount of the room. I did not ask for the refund, they just gave it to me. The hotel was being remodeled and it really seemed like they were trying. Perhaps in a year or so they will solve there homeless problem and get the hotel in shape.