The staff and location of the hotel are on point, however the room we were assigned was a quite a departure from the depiction from the website. The room is dim, worn, and you can tell there is little attention to maintaining it. There isn't a full size stove like the one shown in the photos. The fridge is small. The room isn't equipped with air conditioning which is by today's standards a must. The room had a fan which worked well however wasn't cooling enough and was noisy to run all night at full strength. Having the window open was not a good option because the street noise is extremely loud. The bed were uncomfortable and very small. They are not suitable for two full grown people. I am 5'2". I understand it was my choice to select a two star hotel, however I figured that for $400/nt (with the website pictures in mind) we would have a better stay than what we got, needless to say we are quite disappointed.
宿泊されたお客様
5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 20 日
Jaime
Jaime、1 泊旅行
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8/10 (とても良い)
2025 年 8 月 14 日
Great value
Great location and value. Room was clean and bed comfortable. Free parking. Good outdoor pool area. Bathroom was small and no AC. It was hot when we stayed, but they provided a couple of fans.
Marie
Marie、2 泊の家族旅行
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4/10 (まあまあ)
2025 年 8 月 8 日
David
David、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 7 日
Sierra
Sierra、4 泊旅行
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6/10 (良い)
2025 年 8 月 5 日
Jesse
Jesse、5 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 31 日
Much older hotel, hallway and rooms could use some upgrades. Main entrances are updated and look nice.
Erica
Erica、3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 28 日
Andrew
Andrew、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 28 日
Alex
Alex、2 泊旅行
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8/10 (とても良い)
2025 年 7 月 25 日
Cars, cars cars
We left our hotel booking to the last minute and this was one of the few hotels that were available. There was a huge car show in Victoria that weekend (we didn't know that in advance). This hotel was right in the middle of the show, so congestion and street noise was much higher than normal.
Jamie
Jamie、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 25 日
Service and location is excellent
The staff was very helpful. They allowed us to store our luggage on site before and after our check in/check out. The location is excellent for both the Black Ball and Clipper ferries.
Russell
Russell、1 泊旅行
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6/10 (良い)
2025 年 7 月 24 日
Great location! Older building - hot water slow to start in showers, sink with low water pressure, TV options limited with no streaming, step to enter bathroom. Parking with stay, friendly staff, walking distance to many tourist spots.
Robert B
Robert B、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 22 日
Rashpal
Rashpal、1 泊旅行
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8/10 (とても良い)
2025 年 7 月 17 日
Great location
The hotel is in a convenient downtown location and offers free parking. The hotel is well-used but comfortable.
宿泊されたお客様
2 泊の出張
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10/10 (最高に素晴らしい)
2025 年 7 月 17 日
Diana
Diana、3 泊旅行
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6/10 (良い)
2025 年 7 月 14 日
Great location, good value
On arrival toilet not working, informed front desk who said they would sort it. Four hours later same problem but late at night so too late to resolve. Morning reception staff had proper maintenance staff fix the issue, which is what should have been done straight off. No air conditioning but there was a modern tower fan in the room which sufficed. Excellent location in the Harbour. Good value, clean hotel. Very helpful day time front counter staff.
宿泊されたお客様
4 泊の家族旅行
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8/10 (とても良い)
2025 年 7 月 12 日
Catherine
Catherine、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 7 日
Super convenient location!!
Janine
Janine、2 泊旅行
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8/10 (とても良い)
2025 年 7 月 7 日
Victoria, Canada naturally enchanting!
Accommodating and location close to restaurants and Victoria harbour.
Jane
Jane、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 28 日
Good location and convenient.
An older hotel with modern rebranding. Good value for price. Good location with very convenient access to room due to the smaller size of the overall hotel. Lack of air conditioning could be an issue during hotter months (was fine for mid-June).