On arrival toilet not working, informed front desk who said they would sort it. Four hours later same problem but late at night so too late to resolve. Morning reception staff had proper maintenance staff fix the issue, which is what should have been done straight off. No air conditioning but there was a modern tower fan in the room which sufficed. Excellent location in the Harbour. Good value, clean hotel. Very helpful day time front counter staff.
宿泊されたお客様
4 泊の家族旅行
8/10
Catherine
1 泊旅行
10/10
Janine
2 泊旅行
8/10
Accommodating and location close to restaurants and Victoria harbour.
Jane
1 泊の家族旅行
10/10
An older hotel with modern rebranding. Good value for price. Good location with very convenient access to room due to the smaller size of the overall hotel. Lack of air conditioning could be an issue during hotter months (was fine for mid-June).
宿泊されたお客様
4 泊の家族旅行
8/10
It was nice, I just wish we would've known about room cleaning reservations.
Jacqueline
3 泊旅行
10/10
wonderful!
Mary
1 泊旅行
6/10
The hotel is in a fabulous location. The room was very nice. Spacious with a king size bed which was comfortable. The check in process was very easy and quick. The bathroom sink didn't drain unless we removed the stopper and we had to prop up the tub stopper so that the tub would drain when we had a shower. The floors were also not clean. My feet were black from only walking around in the room for one morning.
That being said, the manager was very apologetic and refunded half of our stay. We were satisfied at his they dealt with everything. It's a nice location so hopefully with a little maintenance and improvement in housekeeping the next guests will have a wonderful stay.
Bonnie
1 泊旅行
6/10
Room was good. No air conditioning but weather was mild so we didn’t need it. Bathroom was very small. Mattress needs to be replaced.
scott
3 泊旅行
10/10
Lona
1 泊旅行
10/10
Great trip
Karen
2 泊旅行
8/10
Room was small but very comfortable and had everything we needed.
Andrew J
1 泊旅行
10/10
Easy check in. Room small but adequate
Susan
1 泊旅行
10/10
Simrendip
1 泊旅行
6/10
It would be best if there are microwave oven in the rooms.
Diane
2 泊の家族旅行
10/10
Loved the location & service. Enjoyed my meals at the Belleville! Thank you!
Eleazar
3 泊旅行
6/10
Corina
3 泊旅行
10/10
Elizabeth
5 泊旅行
8/10
Anna
1 泊の家族旅行
10/10
alessandra
9 泊旅行
8/10
Nice place.Great location.Enjoyed our stay
Greg
4 泊旅行
6/10
Very basic room. Not worth the amount I paid. Didn’t go to restaurant or bar because the stale alcohol smell was bad. Bathroom fan didn’t work.