Paid over $2500 for a room by elevator shaft. Kept hearing noises from machinery and people yelling all night long. Room had no windows and poor lighting. Check-in line at main entrance was long and slow. Ridiculously high parking fees and other property use fees tacked on to the hotel stay fees. Valets, Luggage Handlers, and other employees were great. I imagine these are corporate decisions.
Maria
Maria、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 24 日
Ian
Ian、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 22 日
Raven
Raven、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 21 日
It was great.. just not the best
We stayed for a week, and overall it was amazing. Except for the A/C, we found ourselves waking up in the middle of the night due to the A/C being too small and not working well. We were also disappointed regarding the pools; nice to see a waterpark within, but all pools didn’t go deeper than 4ft, which was a bummer. But besides that, everything was perfect.
Euline
Euline、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 21 日
Great Location, easy access
Friendly staff and plus! Adequate parking for self parking, close to front door a plus! Clean, spacious rooms, quite. Did not get a chance to experience much of the property but hope to return for the summer outside water park.
Cindy
Cindy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 20 日
Horrible room, no windows, next to elevators, old.
Horrible room in the middle of the tower with NO windows, like a bunker. Next to the elevators. They blamed such a horrible room because I made the reservation through Hotels.com. I booked three rooms, one was in the tower the other in the main hotel, it had a window but the decoration of the room is dated, looks old. The service is not great.
Karen
Karen、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 19 日
Horrible room with no windows next to elevators.
I've never been in an hotel room with no windows. Horrible room, bunkered in the middle of the tower, with no windows listening to the elevators next to the room all day and night. Seems like they penalize you for buying through hotels.com.
Karen
Karen、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 18 日
Atrium rooms are horrible...cleanliness poor
Our room type was not available. Room that was given was a very small bed..was a murphy bed with wires...we have a 2 year old so had to move rooms. 2nd room had a horrible smell that maintenance could not fix. Had to move to a 3rd room.
Alberto
Alberto、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 18 日
Wesley
Wesley、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 17 日
Gayle
Gayle、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 17 日
Kendra
Kendra、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 15 日
Great place
Great beautiful hotel
.lots of amenities and restaurants inside.highly recommend it.
randy
randy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 11 日
Beware if traveling with small children.
Room was never cleaned despite asking for it to be cleaned. Always had to ask for more towels.
Signage on arcade was wrong regarding times. Arcade machines did not work. Change machine out of order.
Lap pool was not available to anyone under the age of 16.
Indoor pool was closed for events.
Room was very clean on arrival which is a plus.
Dillon
Dillon、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 11 日
The good bad and ugly at the Hilton
We had bad service from our waiter at the Media Grill for dinner but our breakfast server made up for it! She was excellent! Also the food we ordered specifically the risotto that came with the salmon was awful, and the chicken was overcooked and so dry on the quesadillas. The breakfast buffet was fabulous! We enjoyed that! The spa was excellent and so was the Water fun amenities. Our time at the indoor pool was cut short by a private event that we were not told about at check-in. Our first room was very dirty with food everywhere and we had to change rooms too.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 11 日
Just okay
Pool is not heated
Food is not good
Everything is overpriced
Beds are comfy and rooms are clean