Over all it was a good weekend, but there were things that weren’t so great. First of all, the bed was maybe the most uncomfortable mattress I have ever slept in. We were planning to stay 2 nights, but when it was time for bed the second night we decided last minute to go home early (we live 45minutes away) because we needed decent sleep and the first night neither of us slept well in that bed.
Second, our bath tub was super clogged and we asked for maintenance. Someone came and unclogged it but it still wouldn’t drain after they left. I am a bit of a germaphobe and it really grossed me out and kept me from using it.
Third, the only real customer service we got was dozens of hotel employees trying to upsell us on more vacations while we were trying to enjoy the current one. It really turned me off. And no one seemed to care that we requested check out a day early? They didn’t ask why or anything. Not a big deal, but I expected more hospitality from this particular hotel.