Our stay was AMAZING! Please extend our thank you to your Team for a wonderful stay!
宿泊されたお客様
4 泊の家族旅行
10/10
Fantastic stay , lovely hotel. Would highly recommend and would definitely come back. Perfect location for Victoria Theatre, plenty of shops and places to eat nearby
Karen
1 泊旅行
10/10
Marcela
3 泊旅行
10/10
Marcela
1 泊旅行
10/10
Projjal
2 泊の家族旅行
10/10
Kristina
1 泊旅行
10/10
Todo excepto, muy cerca del palacio y la atencion del personal muy buena
Alejandro
3 泊旅行
10/10
This is our 5th time staying and use because of location & great new family rooms.
Just lacks a bar atmosphere of evening & lack of things to entertain the kids.
Also no acknowledgment of our returning loyalty.
Gavin
2 泊の家族旅行
6/10
I was bitterly disappointed with the hotel as a whole - not the room or the upgrade. I sat in the court and was ignored by serving staff and being 4pm they did not have the coffee and cake option -only main courses?? I had to go outside the hotel for that.
Two TVs in the room but unable to switch one on/off individually. The sink plug was not working so I had to scrabble below the sink to empty the basin. Not enough reception staff - always a queue. Wooden sticks do NOT replace teaspoons as they do not stir sugar into the coffee. The free water was a nice touch but I was unable to open the larger bottle due to the stiff stopper. The tablet in reception that I had to use to register was too high for me as I am only 5'3" and had to stand on tiptoes. The bed was comfortable but too many unwanted cushions..
宿泊されたお客様
1 泊旅行
10/10
Castor
1 泊旅行
10/10
Very clean hotel. Amazing breakfast and amazing service. Staff is very friendly and hotel location is very convenient
Niraj
7 泊の家族旅行
10/10
Thomas
1 泊旅行
4/10
宿泊されたお客様
7 泊の友人との旅行
10/10
The hotel, rooms, location are all excellent. This was part of a longer trip and it was a great way to end our vacation. We would definitely stay here again.
Joseph
3 泊の家族旅行
10/10
This hotel was beautiful and in a perfect location. The staff were very friendly and helpful. We stayed with my daughter and son-in- law and 19 month old granddaughter. The concierge arranged a wonderful babysitter for two afternoons. Would highly recommended and would stay again.