We found the front desk very rude and not professional. They didn't explain anything and were very rude. Customer service needs to clean house. Find people who want to be there.
stacei
stacei、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月17日
Ashley
Ashley、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
Rodriquez
Rodriquez、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月13日
It’s ok
I was in town for a wedding and stayed at the Doubletree. The hotel is in a pretty good location but once you get past the lobby it shows its age. Everything looks old and dated. The key cards stopped working all of a sudden as did the digital key, which was frustrating. It’s a decent hotel but definitely not 4 star as it said on the app.
Chris
Chris、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月11日
Cynthia
Cynthia、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月10日
Disappointing Doubletree
Unfortunately, we were actually disappointed in this Doubletree. Our checkout was delayed till after the normal 4 PM check in time we had requested a high floor with a view and we basically got a room with a view of a building out our window. From an angle, you could see the bridge, which was nice. Our particular room was very tired. The furniture had broken handles. The bedding was not comfortable. It did not feel clean. We were constantly having to request cups, coffee, and sugar as Housekeeping did not remember to leave those items when they cleaned.
E Alan
E Alan、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
Angelo P
Angelo P、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
Flossie
Flossie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月7日
Nice Stay
It was clean. It was nice. Spacious rooms but the hotel does need some updating.
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月2日
Gerald
Gerald、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月29日
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月28日
The customer service was excellent! The accommodations were above standard and at a great rate.
Toney
Toney、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月26日
Mone
Mone、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月25日
Overall as I said very good quality stay and service. BUT when I went to check in they claimed they had my reservation but I still needed to pay for it luckily I had my receipt from Hotel. Com. I showed and they told me an oversight Apologies. When I was back at home a charge came thru on card at 9pm. They had charged me for bottle water I did not use in room. They credited me. Lol. Make sure you have your receipts.