Shower would not heat up. Front desk service was never there. My friend had another person checked into her room at the same time. Could have ended badly with a stranger entering her room at night. I still haven't received my receipt for my business expenses.
Wes
1 泊の出張
10/10
Most comfortable bed ever!
Theresa
1 泊旅行
8/10
One of the employees left their dog in their car while they worked
Marlo
2 泊旅行
8/10
The room was clean and inviting. It was smaller than I expected but that kind of goes with such a cute mountain community. My wife had the problem with the small size.
Craig
1 泊旅行
6/10
This is a lovely lodge and a great place to stay however, sadly, none of the amenities that were promised upon booking were delivered. This is the second time this has happened. In the future please do not offer your guests things that you cannot and do not deliver.
Jasmine
1 泊旅行
10/10
Margaret
1 泊旅行
4/10
No fue el mejor servicio, el área común era la lavandería o usos múltiples para el staff, era todo hágalo usted solo, la verdad creo que deberían mejorar la experiencia en servicio.
Cynthia
2 泊の家族旅行
6/10
Revathi
1 泊旅行
4/10
Sin comentarios
Javier
1 泊旅行
10/10
Yvette
1 泊の家族旅行
8/10
Mauricio
2 泊旅行
10/10
Adriana
2 泊の家族旅行
10/10
Grand Pines Cabins were just as cute as the pictures showed. The room wasn’t the biggest, but enough room to relax in the king bed and watch a show with the complimentary Disney/Hulu. We had some leftovers from the Mexican place next door and were able to enjoy them the next day thanks to the mini fridge and microwave. There’s also lots of options for food/drinks and places to play for kids walking distance from the cabins.
Check in and checkout went smooth. And overall we enjoyed our stay and will definitely be back.
Stephanie
1 泊の家族旅行
10/10
Dema
2 泊旅行
8/10
Great place
Juan
1 泊旅行
10/10
This was our third time staing here...The bed was so uncomfortable like the other time...They should be a regular mattress and not that foam kind of bed..U lie in it n roll into the middle.No support....Not a comfortable sleep..The Keurig machine were dirty..And not filled with water to use..
Cindy
1 泊の家族旅行
6/10
It was cute, kids loved the arcade game. It was close to all the shops. Only problem is the water didnt really get hot in the shower and the room smelled really strong like smoke, we had to open the windows to air it out.
Angela
1 泊の家族旅行
2/10
I reserved on Hotels.com then was texted hours later by the hotel that my reservation was cancelled after I was on the way to the hotel.
Cristina
1 泊旅行
10/10
Ericka Mae
1 泊旅行
10/10
Aaron
1 泊旅行
10/10
So easy to check in and out virtually. Bed was so comfortable. Beautiful mountain garden area of view. Shops were very close by walking distance. The room was cute and cozy.
Candice
1 泊旅行
10/10
Daniel
1 泊旅行
4/10
No just know I paid over $300 a night and I just had to not think about it this is some sort of weird thing where the staff just is there to assist you with one or two things you are high maintenance as they called us for asking for Kleenex explaining it wasn't a hotel??!!