Great location, very convenient for traveling around Bangkok, and also plenty of places for shopping and eating nearby. Very comfortable and excellent service. I would happily stay there again.
Ronald
Ronald、8 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2019年12月30日
Poor customer service!
Stayed for 3 nights here and i couldn't say anything negative about this small hotel given its price until the moment I was checking out on 30/12/2019.
The receptionist informed us that one of the towels was stained and we had to pay 300 baht for it. Yes, it was indeed slightly stained and even though we were shocked by the exorbitant price for a plain white towel, we paid for it since it was our negligence. We requested to take the towel back for our use since it had alrdy been paid for but was rejected by the manager via telecom without reason given since he wasn't present in the hotel at all. I asked for the manager's name as I would like to follow up with the management since there wasn't any reason given and he refused to give his name on the 2nd call.
Never have I ever encountered such a response at all especially in this service industry. It was only after mentioning that I'll write in to the management did I get an explanation that the 300 baht is for cleaning service hence we were not able to take the towel. It was no longer about the exortbitant price nor that we were keen about the towel. It was the manager's failure to step up and have the courage to explain to us even via telecom. Instead, he left the poor receptionist and refused to give us his name. This hotel doesn't deserve any recommendation at all due to its poor handling of customer!
Aloysius
Aloysius、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月15日
Ngoh
Ngoh、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年8月2日
Thank you so much 🙏🙏 Really nice hotel !!
There are really close to the BTS and many food and different store near the hotel which is really convenience.
Really really good,nice service
Very safe hotel
The people are extremely helpful and kind
Really really good
Nytt fräsch hotell i centrala Bangkok nära bts skytrain 3 hållplats till Siam. Gång avstånd till King Power Ragnam. Nackdel att det inte finns hiss på hotellet och med nytt hotell är det svårt för taxi att hitta dit, Google Maps leder till baksidan på hotellet som inte går att ta sig in, för att komma till framsida och entré på hotellet är det Soi Ratchawithi 11 som gäller. Mycket trevlig och hjälpsamma personal som gärna hjälper till.
Rin
Rin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年12月28日
Nice and new hotel.
Good location easy to tAke the bus ir bts train.
Nearby market places