I stayed just one night on a layover at Denver airport. The room itself was fine - large, clean, and comfortable. I left very early, so I can’t comment on the breakfast.
My only complaint is about the airport shuttle bus (hence the four star rating). The hotel sent detailed instructions to exit baggage claim through a certain door and stand at platform #3, where all of the hotel shuttles pick up. I waited quite a while and many other hotel shuttles passed by two or three times. I finally asked one of the other shuttle drivers and he said that the Wingate uses a third party shuttle company (called Western Shuttle) that is shared by several hotels. None of this was communicated in the email I received prior to arrival. I finally saw a van with the Western Shuttle logo on the side. It listed several hotels on the side, but NOT the Wingate. I asked the driver and, sure enough, this was the right shuttle. I believe it had passed by me at least once but I had no idea if was the right one since it didn’t list my hotel on the side.
We ended up stopping at a few hotels (the Baymont, Comfort Inn, Wingate) that weren’t listed on the side of the van. And apparently there were some hotels that *were* listed on the van that are no longer served by this company. They really need to update this because it’s very confusing for the customers. At a minimum, the email from Wingate should mention the name of the shuttle company (Western Shuttles) and mention that the van doesn’t list the name o