For some reason I was given a disability adapted room, and although it was lovely and comfortable and large, spacious etc, the bathroom sink was too low for me and also too small, and the seat in the shower was in the way but the fact it was ground floor suited my needs and don’t really have a negative impact on my stay as we stated for evening meal and breakfast.
The evening meal was superb and the staff were excellent and very helpful.
S J
S J、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 10 月 14 日
Jessie
Jessie、1 泊旅行
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6/10 (良い)
2025 年 10 月 13 日
Average hotel with a nice spa
Came for a relaxing weekend with my suster and parents. The hotel reception, bar and restaurant all looked great. The cleanliness of the bedroom was not great, cob webs, some lights not working and definitely needed an overall update. As i was with my mum who has had a knee replacement, all of the lifts being out of order was not helpful, they stayed broken during the entire visit.
The restaurant and bar staff were polite but we had to chase for our drinks, plates to eat a pizza, our bill and the breakfast food being replenished. That was the biggest let down.
In the spa area, there arent very many loungers and it can get very busy so you have to be quick to get a space.
Harpreet
Harpreet、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 10 月 8 日
YULIANG
YULIANG、10 泊の出張
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10/10 (最高に素晴らしい)
2025 年 10 月 3 日
Brian
Brian、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 28 日
Large room, good facilities. Nice bar and an excellent breakfast. Very good stay
Steven
Steven、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 28 日
Great stay, friendly efficient service, comfortable room and amenities
Sarah
Sarah、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 28 日
Bethan
Bethan、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 9 月 25 日
Shilpa
Shilpa、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 9 月 25 日
Ryan
Ryan、1 泊旅行
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8/10 (とても良い)
2025 年 9 月 21 日
Great value stay
Great value for money, large rooms and comfy beds. Very good standard of breakfast, the only disappointment was the coffee (self dispensed from the machine in the restaurant), which was not very pleasant at all. Otherwise highly recommended.
Adam
Adam、1 泊の家族旅行
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8/10 (とても良い)
2025 年 8 月 24 日
Room was lovely, very spacious but the pillows were lumpy. Thankfully I had ear plugs with me as the air con made a low level hum constantly, even if switched off, and I'm a very noise sensitive sleeper.
Sophie
Sophie、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 22 日
anthony
anthony、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 20 日
Anna
Anna、1 泊旅行
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8/10 (とても良い)
2025 年 8 月 19 日
Impressed with this hotel. Have so much going for it. Room was good staff were very attentive from reception to spa staff to cleaning
However seems a disconnect between spa and hotel receptions - tell you different things
Annoying that kids pool only till 10 am and then from 4pm
Have a games room for kids
Sohail
Sohail、2 泊の家族旅行
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8/10 (とても良い)
2025 年 8 月 18 日
Kulwant
Kulwant、2 泊の家族旅行
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8/10 (とても良い)
2025 年 8 月 16 日
Pleasent stay
Stayed in the contemporary suit.
Pros
Large well designed and fitted room
Good friendly staff, especially in the spa.
Room service prompt and tasty
Excellent breakfast choices
Cons
Lift not working (August25)
Room not ready on arrival well after stated check in time of 3pm
Water for the bath luke warm at best which given the large bath is a big feature of the room was very disappointing, shower not a problem at all.
Overall a good stay with only minor niggles
宿泊されたお客様
2 泊旅行
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4/10 (まあまあ)
2025 年 8 月 14 日
FIRE ALARM
Always stay here when down in Hinckley. I have to say the 2 fire alarms were not expected, but the one at 3.20am was not great, no apology email, no staff down stairs in the morning to say sorry. Really poor. Was absolutely knackered the next day with then a trip to Manchester. Other than that, all good.