2/10 Poor
Feb 17, 2025
Wasted money
The bar staff was excellent. Other than that this place was a complete joke. Out of their control there was no hot water (on Valentines weekend) they lied about why or when it would be back on. We paid over $1600 for two nights and I was literally brutalized the last night by the young uneducated front desk girl and told I could leave I’ve never stayed at this hotel before and normally stay downtown or uptown in an equally high end hotel. I’m filing complaints with this service as well as their management company. Pathetic and if I could get my money back I would. NEVER AGAIN
Hunter
Hunter, 2-night trip
Verified Hotels.com guest review