Verified review
4/10 Fair
Sep 8, 2026
Unfortunately, we did not receive the room we had booked. We had specifically booked a room with a kitchenette, which was of great importance to us. However, upon arrival, we were informed that this was not possible.
The receptionist told us that he would contact the manager/hotel management and make sure that we received a 20% refund as compensation. However, we have not heard anything since, which I find highly unacceptable.
I therefore expect the agreed 20% refund to be processed as soon as possible, and I would appreciate receiving confirmation once this has been done.
















