first of all, when we were first told about the room, butler said everything in the bar was free.But it cost money. When I mentioned this at checkout, he was simply told me, "No, that's not it."All the staff there showed no consideration and we just paid and left. I would have been able to leave feeling happy if they had shown some consideration, but I was extremely angry at their blatant disregard. The facilities and other hospitality were good. It's a shame as good experience and I will never go back.