The Retreat at Sisal puts you just a 5-minute drive from Fort Santiago and Charcas de Sisal Viewpoint. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, this hotel is just a 5-minute drive from Sisal Pier.
The Retreat at Sisal puts you just a 5-minute drive from Fort Santiago and Charcas de Sisal Viewpoint. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, this hotel is just a 5-minute drive from Sisal Pier.
At a glance
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Hotel size
4 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets stay free (2 total)
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Services
Laundry facilities
Virtual front desk
Facilities
An outdoor pool
Locally-owned & organized tours & activities
At least 80% lighting from LEDs
Accessibility
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Full-sized refrigerator/freezer
Kitchenette
Stovetop
Cookware, dishes, and utensils
Dining table
More
LED light bulbs
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Frequently asked questions
Is there a pool at The Retreat at Sisal?
Yes, there's an outdoor pool.
Are pets allowed at The Retreat at Sisal?
Yes, pets stay free, with a limit of 2 total.
Is parking offered on site at The Retreat at Sisal?
Yes, there's free self parking.
What are the check-in and check-out times at The Retreat at Sisal?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at The Retreat at Sisal and nearby?
The Retreat at Sisal has an outdoor pool.
Does The Retreat at Sisal have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and cookware.
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Reviews
The Retreat at Sisal Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
10
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 26, 2026
New property, super clean and comfortable
Jose Augusto
Jose Augusto, 2-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Amazing stay! Quick and attentive responses to all my questions. I was able to completely disconnect, relax away from the noise, and truly unwind. The place was very clean, and I slept better than I have in a long time. I will definitely be coming back soon!
Elizabth
Elizabth, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Excellent property, don’t hesitate to book here.
Don’t be discouraged by the last 300 ft of the road. You will be amazed by the property.
Mary and Pamela are excellent hostes
Ricardo
Ricardo, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Excellent communications.
Mari-Anne
Mari-Anne, 2-night trip
Verified
8/10 Very good
May 4, 2026
Todo funciona muy bien, sin embargo me parece un poco raro y quiza con cierto riesgo que el calentador de agua este dentro de la recámara, también hace un poco de ruido lo que puede afectar el descanso.
La alberca está increíble !!
Christian
Christian, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2026
El depa incluye un cuarto, sala y bañoen excelentes condiciones y muy limpio