At UmhlangaApart Hotel, you'll be within a 15-minute drive of Umhlanga Rocks Beach. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments.
Barrio - Restaurant and Cocktail Lounge - 13 min walk
Pizza Chicken Perfect - 7 min walk
Old Town x Italy - 3 min walk
About this property
UmhlangaApart Hotel
At UmhlangaApart Hotel, you'll be within a 15-minute drive of Umhlanga Rocks Beach. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments.
At a glance
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Hotel size
98 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18
Check-out time is 10:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
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Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Coffee shop
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
An indoor pool
Full-service spa
Massage/treatment rooms
Accessibility
Smooth flooring in room
Room amenities
Be entertained
50-inch Smart TV
Netflix
Streaming services
Home comfort
Air conditioning
Iron/ironing board
All-in-one washer and dryer
Sleep well
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Phone
More
Daily housekeeping
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Fees & policies
Refundable deposits
Cash Breakage deposit: ZAR 300 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately ZAR 150 to 200 for adults, and ZAR 80 to 120 for children
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number yes
Frequently asked questions
Is there a pool at UmhlangaApart Hotel?
Yes, there's an indoor pool.
Are pets allowed at UmhlangaApart Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at UmhlangaApart Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at UmhlangaApart Hotel?
You can check in starting at 3:00 PM. Check-out time is 10:00 AM. Express check-in is available.
Is there an onsite casino at UmhlangaApart Hotel?
No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (13-min drive) are both nearby.
What is there to do at UmhlangaApart Hotel and nearby?
UmhlangaApart Hotel has a spa and an indoor pool.
Are there restaurants at or near UmhlangaApart Hotel?
Yes, there's an onsite restaurant.
What's the area around UmhlangaApart Hotel like?
UmhlangaApart Hotel is a short 9-minute walk from Gateway Theatre of Shopping and 15 minutes' walk from KwaZulu-Natal Sharks Board.
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Reviews
UmhlangaApart Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.0
Amenities
9.6
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 30, 2025
Rooms spacious and neat. Beautiful relaxing stay. Will definitely go back. Only negative was the self catering kitchen had very little crockery etc.
Lorane
Lorane, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Great
Londeka
Londeka, 1-night trip
Verified
6/10 Good
Feb 10, 2026
Not good. Side dresser to the bed missing. Empty cupboard no shelves. Smelled of moth balls. No table or chair to work on. Some e
Mp
Mp, 2-night trip
Verified
4/10 Fair
Dec 13, 2025
My stay at this hotel on 5 December 2025 was nothing short of a disaster. I checked in around 17:30, and from the moment I arrived, it was clear that this place has no concept of efficiency, professionalism, or basic hospitality.
Check-in was unbelievably slow. The staff moved at a glacial pace, and there was zero sense of urgency or competence. After finally getting my room card, I went to the fourth floor, only to discover that my room was wide open and in the middle of active maintenance.
The scene inside was appalling:
• Curtain rails dumped on the floor
• Bedding and sheets completely removed
• The room in absolute chaos
• And a rude, unprofessional maintenance worker who shrugged and said, “They didn’t tell you I’m doing maintenance?”
This level of disorganisation is unacceptable for any hotel, let alone one that charges deposits and pretends to offer a decent guest experience.
Because the lift was painfully slow, I had to drag my luggage down four flights of stairs back to reception. I had somewhere important to be, and this hotel single-handedly threw off my schedule with its incompetence.
Reception offered an apology, but it was empty, uninterested, and completely lacking sincerity. They acted like this was a minor inconvenience instead of a complete failure on their part.
To make matters worse, I still haven’t received my R300 deposit back, which I urgently need. At this point, I’m genuinely questioning whether this is incompetence or negligence.