When visiting Shantou, UrCove By Hyatt Shantou Xinyicheng Huanghe Road is a great choice to consider. Guests will have free perks like WiFi and self parking.
Shantou (SWA-Jieyang Chaoshan Intl.) - 39 min drive
Restaurants
细姨甜汤(珠江路店) - 18 min walk
南香漁港 - 3 min drive
苏南勤记卤鹅 - 2 min drive
Jianye Restaurant - 18 min walk
大盛三丸食品体验店 - 9 min walk
About this property
UrCove By Hyatt Shantou Xinyicheng Huanghe Road
When visiting Shantou, UrCove By Hyatt Shantou Xinyicheng Huanghe Road is a great choice to consider. Guests will have free perks like WiFi and self parking.
At a glance
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Hotel size
142 rooms
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Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite garage
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
Lockers available
Room amenities
Be entertained
Smart speaker
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Slippers
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Housekeeping on request
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 50 for adults and CNY 50 for children
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Also known as
UrCove by Hyatt Shantou Hi Tech The Mixc
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel
UrCove by Hyatt Shantou Hi-Tech The Mixc Shantou
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel Shantou
Frequently asked questions
Are pets allowed at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?
Sorry, pets aren't allowed.
Is parking offered on site at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?
Yes, there's free self parking.
What are the check-in and check-out times at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Express check-in is available.
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Reviews
UrCove By Hyatt Shantou Xinyicheng Huanghe Road Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Amenities
9.8
Staff & service
9.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 12, 2025
Very friendly staff n great environment
Cheng Hwee
Cheng Hwee, 5-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Very nice hotel. Hotel is very clean and very comfortable. Although breakfast spread is limited but overall we still enjoy our stay. Shoutout to staff Zev who went all the way to make sure we are well settled in. Will recommend and will definitely go back if I come back to Shantou again .
Chui LIn
Chui LIn, 4-night trip
Verified
10/10 Exceptional
Nov 30, 2025
A wonderful stay
From the moment I arrived, the staff made me feel welcomed. They were friendly, attentive, and eager to help. The check-in process was quick and efficient with the help of Leo and Zen in the check in counter.
The room was beautifully designed and decorated.
The location was perfect, just 15 minutes taxi distance (~10-15 RMB)to all attractions
Overall, my experience at UrCove Shantou was fantastic, and I look forward to returning in the future.
Hon Tak Momis
Hon Tak Momis, 3-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Outskirts but room was comfortable, nice and cleesn. Breakfast not hot, no warmer
Lai Fun
Lai Fun, 2-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Recommended Stay
New hotel. Clean. Spacious. Staff Mr Zhuang and his team very helpful and nice.
kang
kang, 5-night trip
Verified
10/10 Exceptional
Apr 26, 2025
It’s a new hotel and overall experience is great. Just they didn’t expect max capacity for the Easter long weekends we stayed and under staffed, even they are trying to be helpful. Overall I would come again given beds are very comfortable and service is excellent.
Chau Ping
Chau Ping, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
This is a very confortable and clean hotel. It is well located. Breakfast offers western food. Room is relatively spacious. Complementary drinks and soda are offered free of charge. Access through taxi is not ease as the English name is not found at Didi app. My taxi driver drove me to a wrong one. In overall, I highly recommend it.
Diogo Rodrigo
Diogo Rodrigo, 3-night trip
Verified
10/10 Exceptional
Jun 10, 2025
**Excellent Stay with Outstanding Hospitality –
**Excellent Stay with Outstanding Hospitality – Special Thanks to 小庄!**
My stay at Urcove Hotel was truly enjoyable, thanks to the warm and attentive service. A special shout-out to 小庄 (Xiao Zhuang) at check-in—they were incredibly friendly, sincere, and went above and beyond by providing their WeChat contact for seamless communication during my stay. Having direct access to assistance made me feel well taken care of, and it’s clear the staff genuinely want guests to have a great experience.
The room was comfortable, and the amenities met my needs perfectly. The only minor hiccup was that room service entered despite the "Do Not Disturb" sign, but this was a small issue in an otherwise flawless stay.
Overall, I highly recommend Urcove Hotel, especially for the exceptional hospitality shown by 小庄 and the team. Thank you for making my stay so pleasant—I’d gladly return!
Chee Yeong
Chee Yeong, 5-night trip
Verified
10/10 Exceptional
May 18, 2025
Nice breakfast buffet
KAM WING
KAM WING, 1-night trip
Verified
10/10 Exceptional
Aug 24, 2025
New.
Su
Su, 3-night trip
Verified
10/10 Exceptional
Aug 7, 2025
Getting to this property from the airport isn't overly challenging. I landed in the late evening. Booking via Expedia presented a bit of a hurdle as Expedia doesn't provide the hotel confirmation number (which is different from other platforms). Fortunately, I reached out to the hotel via their official email and obtained the confirmation, ensuring a seamless process.
The receptionists are incredibly friendly and serve with enthusiasm. I can communicate with them effortlessly and have my inquiries addressed promptly. Once, I left my keycard in the room, and after verifying my identity, they reissued it. Additionally, they engaged in small talk, which made it seem like they were sincerely interested in building a good rapport.
Retrieving my parcels from the reception was also relatively hassle-free.
Soong Teck
Soong Teck, 3-night trip
Verified
10/10 Exceptional
Aug 7, 2025
Due to my visit to a nearby city, I've extended my hotel stay by one additional day. Since this is an extension of a prior booking, I was informed that I needed to have my keycard validated. The hotel's system can't automatically grant extra days beyond the current booking. The validation process was quite straightforward and quick.
Upon check - out, I requested the receptionist to help me return an item by giving it to a courier. He readily provided assistance. Moreover, when they learned that I was skipping breakfast to catch an early train, I was even offered a to - go coffee.
I truly value the service provided by the hotel team. The complimentary washer and dryer are impressively fast, completing a cycle within an hour. This has been extremely helpful in minimizing the number of clothes I had to pack for this trip.
However, if I had to point out one aspect for improvement, it would be the noise from the nearby construction. The hotel could have installed better double or triple - glazed windows to mitigate this issue.