Nalu Resort & Spa is a great choice for a stay in Rethymno. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features of this luxurious resort include an outdoor pool, a bar/lounge, and a fitness center.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Free breakfast
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Fitness center
Steam room
Beach towels
24-hour room service
Coffee shop/cafe
Business center
Terrace
24-hour front desk
Feel at home (6)
Private bathroom
Terrace
Daily housekeeping
Espresso maker
Blackout drapes/curtains
Flat-panel TV
The current price is ¥28,487
¥28,487
¥35,135 total
includes taxes & fees
Oct 21 - Oct 22
Why we love this property
Work and play paradise
This resort balances productivity with a business center and in-room workstations. After hours, indulge in spa services, massages, and 24-hour room service.
Culinary adventure
This resort elevates palates with 2 restaurants, a cafe, and a bar. Morning feasts come courtesy of the free full breakfast, setting up perfect vacation days.
Ioannis Daskalogiannis Airport (CHQ) - 73 min drive
Restaurants
Sky Park - 8 min walk
Poseidon Beach Restaurant - 12 min walk
Γρηγόρης μικρογεύματα - 10 min walk
Taverna "Calamies - 18 min walk
Axos Bar - 4 min walk
About this property
Nalu Resort & Spa
Nalu Resort & Spa is a great choice for a stay in Rethymno. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features of this luxurious resort include an outdoor pool, a bar/lounge, and a fitness center.
At a glance
Hotel size
66 units
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 16
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets stay free (dogs only)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free onsite self parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Beach towels
Facilities
Terrace
Fitness center
An outdoor pool
Full-service spa
Steam room
Accessibility
Magnifying mirror
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Espresso maker
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
Pets
Service animals exempt from fees
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1041K032A2512101
Also known as
NALU Resort & SPA Resort
NALU Resort & SPA Rethymno
NALU Resort & SPA Resort Rethymno
Frequently asked questions
Is there a pool at Nalu Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Nalu Resort & Spa?
Yes, dogs stay free.
Is parking offered on site at Nalu Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Nalu Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Nalu Resort & Spa and nearby?
Nalu Resort & Spa has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Nalu Resort & Spa?
Yes, there are 2 onsite restaurants.
Does Nalu Resort & Spa have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Nalu Resort & Spa like?
Nalu Resort & Spa is in Platanes, a short 10-minute walk from Platanes Beach.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Nalu Resort & Spa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The restaurant offered good food with generous portions and the staff were helpful and attentive. (5 reviews)
The spa offered well-maintained facilities and good massages. (5 reviews)
Pools were extremely clean and luxurious with plenty of sun loungers in a calm atmosphere. (5 reviews)
Everything was outstanding during our stay. Would highly recommend stopping in for a few days. Thank you to all the staff that worked so hard to make our stay a memorable one.
Verified review
10/10 Exceptional
Oct 15, 2025
the place was great , the staff of the hotel an also of the spa was very professionals.... the only bad thing that I have to say is that the rooms are very small....
Verified review
10/10 Exceptional
Aug 28, 2025
A brilliant hotel. We felt so at peace here. We were here for a wedding nearby, and this was a piece of paradise. Set on the gorgeous beach, I could watch the waves from the pool all day. The buffet restaurant was really good too. Staff were really helpful and it was really clean. Lots of places to relax, no fight for sunbeds either. Will definitely be returning
Verified review
10/10 Exceptional
Sep 22, 2025
Very nice and luxurious experience. Breakfast was good, and staff was very friendly and helpful and the design of the outdoor space is very pretty.
Our room was a bit smaller than what we expected based on the photos. But generally we had a very nice vacation.
Verified review
6/10 Good
Apr 6, 2026
Beautiful Property, Poor Execution
While the facility itself is stunning, several issues made for a disappointing stay that fell short of a five-star experience:
• Room Quality & Amenities: Our "double" bed was actually two singles pushed together. Furthermore, basic amenities like hand soap and body lotion were missing from our sink, though we noticed them in other rooms.
• Construction Noise: We were woken up daily by loud machinery from the hotel’s own expansion project. When we complained, the reception dismissively suggested we simply stay inside with the doors closed.
• Service Failures: We were locked out of our room for nearly two hours. While we were given a temporary room to wait in, no further effort was made to compensate for the significant inconvenience.
• Dining Issues: Under the half-board plan, we were surprised to find that even water incurred an extra charge. Additionally, coffee service (coffee is made by a machine) at breakfast was consistently slow; a self-service station would be much more efficient.
The Highlights:
The food is fresh and healthy, the gym and spa are well-maintained, and the adjacent parking is very convenient.
However, the management and attention to detail need significant improvement.
Verified review
6/10 Good
Jul 18, 2026
We were disappointed with the size of the zoom. It was very tight and not enough space for luggage.
The hot tub was not clean and no instructions on how to use it.
Food in the bar area was excellent as were the staff there.
I thought a simple request to clean our water bottles would have been doable but it was not simple to get this done. Had to ask reception but the bottles were only washed out with tap water!! They were returned empty. Other hotels we visited didn't have any issues with a simple request and they came back filled with cold water. So overall a disappointment with poor service.
Verified review
10/10 Exceptional
May 25, 2026
Absolutely beautiful hotel with a fantastic, relaxed atmosphere from the moment you arrive. The staff were superb throughout our stay, genuinely friendly, attentive, and nothing was ever too much trouble.
Perfect for couples looking for a peaceful and relaxing resort, with plenty of space to unwind and enjoy the surroundings. The location is also ideal, with lovely local restaurants and bars within easy reach. If you’re looking for something livelier, the nearest busy town is only around 4 miles away, and the hotel is more than happy to arrange a taxi for you.
A wonderful stay all round and somewhere we would happily return to.
Verified review
10/10 Exceptional
Aug 11, 2026
It was a great experience. The hotel also organised a birthday cake which was a wonderful surprise. Thank you all.
Verified review
10/10 Exceptional
May 4, 2026
We had an absolutely incredible stay. The hotel is beautiful, the room comfortable, and the staff made us feel so welcome and looked after.
Verified review
10/10 Exceptional
Apr 19, 2026
It was excellent!
Verified review
10/10 Exceptional
May 14, 2026
Beautiful hotel with stunning rooms and genuinely attentive, friendly staff. It’s a shame the weather wasn’t great, as we couldn’t fully enjoy the lovely pools and bar area. The hotel is about a 40-minute walk from Rethymnon, which is manageable and pleasant. Despite the weather, we truly enjoyed our stay and would happily return.
Verified review
10/10 Exceptional
Aug 13, 2025
Amazing Hotel
Fantastic hotel, great rooms with amazing pillows !
Staff very polite and friendly.
Verified review
10/10 Exceptional
Oct 1, 2025
Top
Verified review
10/10 Exceptional
Oct 6, 2025
Fantastic Staff, thank you Nicky, Savas, Gilda, Veronica, Konstantinos, Marianthi, Dimitra and everyone else that I have missed, my apologies. Will be back
Verified review
10/10 Exceptional
Aug 18, 2025
Amazing resort. Rooms were beautiful. Pools were extremely clean and the grounds were very clean. George, the young man who brought my suitcases to my room was such a sweet guy. Very thoughtful, and going out of his way to help. I would recommend this resort to anyone and I will definitely stay here in the future. Next time I come to Greece.
Verified review
10/10 Exceptional
Aug 23, 2025
Nalu i
Verified review
10/10 Exceptional
Aug 24, 2025
The hotel is very new. I loved the bed! The sea view room we had was amazing to wake up to. The staff are friendly, helpful and very polite. I think there are a few areas of improvement- but NOTHING bad.
Our room wasn’t cleaned everyday which was a bit annoying and we didn’t like the fact there is very little space to hang your clothes. Other than that it was fabulous. We were half board and the food was lovely.
Thanks to the staff who helped me when I had an issue.
Verified review
4/10 Fair
Aug 30, 2025
Double side sea view room alert!
From Nalu Resort and Spa, we booked a room described as "double side sea view with sharing pool",
The room was:
- Double side, one side has the entrance door, other side a small balcony over the pool
- No sea view at all (check the attached mage)
when I discussed the situation with the reception, the guy guarenteed me that this is the room. It has
- double side
- very limited sea view (not at all, just looks to a dryed river bad)
- and an entrance to shared pool.
Pool of the hotel is not for swimming, just for posting instagram photos.
The hoteş has small land and a lot of rooms, so the area is small.
Faces to private houeses, gardens, and a river bed.
Food was average.
We ne ver felt comfortable, ,t is a rip off for the price.
Verified review
10/10 Exceptional
Aug 12, 2026
Super hotel, bardzo dobre śniadanka i przemiły personel.
Polecam pokój z prywatnym basen i cudownym widokiem na morze :)
Verified review
10/10 Exceptional
Jul 5, 2026
Meget fornøyd med Nalu. Både personalet og hotellet har krysset all forventning. Rent, ryddig og sist men ikke minst en fantastisk plass for en rolig ferie. Anbefales!
Verified review
8/10 Very good
Apr 10, 2026
Unfassbar leckeres und vielseitiges Frühstück, tolle Abendeswen, Personal hoch motiviert und super freundlich !!
Verified review
8/10 Very good
Oct 27, 2025
Tolles Hotel mit sehr bemühtem und freundlichen Personal! Sehr gute Massagen. Einziges Minus war die "Größe" des Zimmers. Wir hatten die günstigste Kategorie, nur war das Zimmer so klein, dass wir nicht mal kleine Koffer ausräumen oder verstauen konnten. Der "Schrank" war "mini"...sonst auch keinerlei Ablagen, auch beim Waschbecken nicht. Vielleicht hatten wir auch das "kleinste" Zimmer, 214...Dafür aber der Balkon sehr schön.
Verified review
8/10 Very good
Oct 6, 2025
Insgesamt ein sehr schöner Aufenthalt in einem modernen, sauberen und gepflegten Resort mit direkter Strandlage. Die Anlage ist neu, weitläufig und bietet mehrere Pools. Besonders hervorzuheben ist die ausgezeichnete Küche – die Speisen sind durchweg auf hohem Niveau.
Etwas negativ fallen die recht hohen Getränkepreise insb. an der Bar auf. Das Personal könnte ein wenig durchgängiger entgegenkommender/freundlicher sein - nicht nur am ersten Tag. Dennoch sind auf Rückfrage alle sehr bemüht. Die Öffnungszeiten von Pool und Gym (in der Regel 8 bzw. 9–19 Uhr) werden nur vor Ort mit unterschiedlichen Zeiten kommuniziert und könnten an den Randzeiten ein wenig großzügiger gestaltet sein. Empfehlenswert ist die Halbpension mit Buffet am Abend, da die Auswahl groß und qualitativ sehr gut ist. Alternative Restaurants in der Umgebung sind nicht allzu gut und eher touristisch.
Etwas mehr Klarheit/Stringent bei Hotelinformationen (z. B. wann wo was zu nutzen) wäre wünschenswert - auch vorab. Insgesamt aber ein sehr empfehlenswertes Hotel für einen erholsamen Aufenthalt.
Verified review
10/10 Exceptional
Aug 23, 2025
Sehr schöne und saubere Anlage mit gutem Sevice und Dienstleistungen!
Verified review
8/10 Very good
Jul 4, 2025
Der Aufenthalt war einfach toll! Das Resort ist schön eingerichtet, und das Personal an der Bar und am Strand war sehr freundlich und zuvorkommend. Beim Frühstücks- und Abendservice besteht allerdings noch Verbesserungspotenzial – hier wirkte das Team leider etwas lustlos.
Die Lage des Resorts ist ebenfalls hervorragend: In nur 8 Minuten erreicht man mit dem Auto die Altstadt von Rethymno. Wir würden nochmal herkommen, aber eher nur mit Frühstück buchen.