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Tunnel Urban Retreat

Property class: 4
Family-friendly hotel with outdoor pool, near Old Market Area

Choose dates to view prices

Tunnel Urban Retreat puts you in a great location, within a 15-minute walk of Pub Street and Old Market Area. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or mani/pedis. An outdoor pool, a bar/lounge, and a terrace are other highlights.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • In-room childcare
  • Meeting rooms
  • Airport shuttle
  • Terrace

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Garden
  • Terrace
The current price is ￥3,716
￥4,632 total
includes taxes & fees
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Garden View

A modern bathroom with a shower, a toilet, a black cabinet, and a television mounted on the wall.

Double Room with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A modern hotel room with a large window, a flat-screen TV, a walk-in closet, and a bathroom with a glass door.

Family Room

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for Three-Bedroom Villa

A modern hotel room with a glass partition, a bed, a desk with a remote control, and a decorative wall piece.

Three-Bedroom Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for Double Room with Garden View

A modern hotel room with a unique curved ceiling, a large bed with rose petals, a gray sofa, a small table with a phone and a bottle, and a colorful abstract painting on the wall.

Double Room with Garden View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE GARDEN VIEW KING BED

  • Sleeps 4
  • Free WiFi

View all photos for FAMILY ROOM

A modern hotel room with a large window, a flat-screen TV, a walk-in closet, and a bathroom with a glass door.

FAMILY ROOM

  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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  • Spa
  • Airport transfer
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9.4 out of 10, Exceptional, 92 reviews
The price is ￥2,452
￥3,045 total
includes taxes & fees
Aug 20 - Aug 21
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About the neighborhood

Map
Street 82, Siem Reap, Siem Reap Province, 171202

What's nearby

  • Pub Street - 10 min walk - 0.9 km
  • Old Market Area - 10 min walk - 0.9 km
  • Angkor Night Market - 10 min walk - 0.9 km
  • Siem Reap Art Center Night Market - 14 min walk - 1.2 km
  • Siem Reap Royal Residence - 4 min drive - 1.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 59 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Red Piano - ‬11 min walk
  • ‪Khmer Taste - ‬9 min walk
  • ‪X-Bar - ‬10 min walk
  • ‪Beatnik Speakeasy - ‬12 min walk
  • ‪Mesa - Restaurant - ‬12 min walk

About this property

Tunnel Urban Retreat

  • Tunnel Urban Retreat puts you in a great location, within a 15-minute walk of Pub Street and Old Market Area. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or mani/pedis. An outdoor pool, a bar/lounge, and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 10:00 PM to 6:00 AM
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay free (dogs and cats only, 2 total)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Bicycle tour information
  • Cooking classes
  • Bicycle rentals nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Water dispenser

Accessibility

  • No elevator (single level property)
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Uses some LED lighting
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 6 for adults and USD 6 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs USD 30 (one-way)

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Mobile payment options include: Alipay.
Cashless transactions are available.

Also known as

Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap

Frequently asked questions

Does Tunnel Urban Retreat offer free cancellation for a full refund?

Yes, Tunnel Urban Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tunnel Urban Retreat?

Yes, there's an outdoor pool.

Are pets allowed at Tunnel Urban Retreat?

Yes, cats and dogs stay free, with a limit of 2 total. Food and water bowls are available.

Is parking offered on site at Tunnel Urban Retreat?

Yes, there's free self parking.

Is airport shuttle service offered by Tunnel Urban Retreat?

Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.

What are the check-in and check-out times at Tunnel Urban Retreat?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Tunnel Urban Retreat and nearby?

Have fun with nearby activities like cycling, horseback riding, and ziplining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Tunnel Urban Retreat?

Yes, there's an onsite restaurant.

What's the area around Tunnel Urban Retreat like?

Tunnel Urban Retreat is a short 10-minute walk from Pub Street and 9 minutes' walk from Angkor Night Market.

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