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citizenM Boston Back Bay

4.0 star property
Hotel with restaurant, near Northeastern University

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Photo gallery for citizenM Boston Back Bay

Exterior
Lobby sitting area
Exterior
Terrace/patio
Bar (on property)
In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Microwave in a common area
  • Water dispenser
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Elevator
  • In-room climate control (air conditioning)
The current price is ￥24,019
￥27,970 total
includes taxes & fees
Mar 30 - Mar 31

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

Getting around

  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive
  • Logan International Airport (BOS) - 20 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 31 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 32 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 39 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 40 min drive
  • Boston Yawkey Station - 14 min walk
  • Back Bay Station - 17 min walk
  • Boston Ruggles Station - 20 min walk
  • Hynes Convention Center Station - 1 min walk
  • Kenmore Station - 8 min walk
  • Symphony Station - 9 min walk

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

You'll be in a fantastic location at citizenM Boston Back Bay, just a 5-minute walk from Newbury Street and Berklee College of Music. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at canteenM, which serves international cuisine. Also, Northeastern University and The Shops at Prudential Center are within just a 10-minute walk. The property is just a short walk to public transportation: Hynes Convention Center Station is steps away and Kenmore Station is 8 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 399 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch LED TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Does citizenM Boston Back Bay offer free cancellation for a full refund?

Yes, citizenM Boston Back Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Boston Back Bay?

Sorry, pets aren't allowed.

Is parking offered on site at citizenM Boston Back Bay?

Sorry, there's no onsite parking at citizenM Boston Back Bay.

What are the check-in and check-out times at citizenM Boston Back Bay?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at citizenM Boston Back Bay?

No, this hotel doesn't have a casino, but Encore Boston Harbor (9-min drive) is nearby.

What is there to do at citizenM Boston Back Bay and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM Boston Back Bay?

Yes, canteenM offers international cuisine.

What's the area around citizenM Boston Back Bay like?

CitizenM Boston Back Bay is a short 1-minute walk from Hynes Convention Center Station and 10 minutes' walk from Northeastern University.

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citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was very cool, funky vibe. The bar/restaurant were great!
Abigail, 2-night trip

10/10 Exceptional

Great stay!
Heidi, 1-night trip

10/10 Exceptional

Great
Great stay
Erik, 3-night trip

10/10 Exceptional

Awesome one night stay.
Great hotel. Its clean quiet and comfortable. Upper level nice view of the neighborhood.
Raul, 1-night trip

8/10 Very good

Great location
The Boston Metro station is a little far away, but there is a bus stop right in front of the hotel. There is a supermarket and a Uniqlo within walking distance, so the location is great. The room is small, but compact and not inconvenient for a short stay.
Katsumi, 3-night trip

10/10 Exceptional

Amazing hotel super cute
Katelyn, 1-night trip

10/10 Exceptional

Excellent hotel. Clean, new, comfortable, and in a great neighborhood.
Jessica, 3-night trip

10/10 Exceptional

Great view.
Excellent.
Raul, 1-night trip

10/10 Exceptional

Had a great stay! Would definitely come back next time I’m in the area!
Melissa, 2-night trip

10/10 Exceptional

great place
Carl, 1-night trip

10/10 Exceptional

I loved my stay. Very affordable for what it gives to guests. Will be staying here again!
saray, 2-night trip

10/10 Exceptional

Best hotel in the Boston Area.
Johander, 2-night trip

10/10 Exceptional

BaddieBaddieShotOClock
I absolutely loved it, first time in Boston, first time there highly recommended and definitely plenty of places to eat and go for drinks and shopping all around the area! Loved it I’ll be back soon !
Ramah, 1-night trip

10/10 Exceptional

Perfect for work or vacation
Really loved this hotel. Would absolutely stay again. Rooms are efficient and small but the lounge are is spacious and inviting. Great breakfast and bar.
Susan, 4-night trip

10/10 Exceptional

Great place!
Very small room but perfect for a couple getting away for a night or two, the most comfortable hotel bed and pillows! The bar was very nice too. The location is perfect (back bay) and the city view is beautiful. Will definitely stay again.
Tina, 1-night trip

10/10 Exceptional

It’s a very good hotel I loved 😍
Emy, 2-night trip

10/10 Exceptional

Great place all around
Taila, 2-night trip

10/10 Exceptional

Clean, comfortable, and accessible
Great location for access to both Boston and Cambridge. Navigating your stay requires much self driven activity, but everything works smoothly. The time are small but comfortable and there is ample comfortable shared space.
Russell, 3-night trip

10/10 Exceptional

10/10 would stay again
Dawayne, 2-night trip

8/10 Very good

Loved the vibe! Super cool and very clean!
Amazing place and great location very very clean!
Paul, 1-night trip

10/10 Exceptional

Nice rooms, huge bed, great features and comfortable lounge area
Schuyler, 1-night trip

10/10 Exceptional

Very nice hotel. Very flexible with early check in.
Yanitza, 2-night trip

10/10 Exceptional

The hotel is so comfortable, modern, clean and inviting. The staff was great!
Beth, 1-night trip

10/10 Exceptional

Clean, new and perfect for a business stay !
Nicola, 2-night trip

8/10 Very good

Hyper modern but good for solo traveller
Very modern concept hotel. Small rooms but everything very renovated and nice common space to work, have a drink, or have breakfast — outdoor space looks beautiful for the spring/ summer. Would recommend for solo travellers, good location next to green line and in Back Bay/ Newbury street. Took the free Back Bay Logan Express bus directly from the airport (every 30) and dropped me off near hotel.
Sharon, 1-night trip