Front desk very accommodating very nice highly recommend
Krilia
1 泊旅行
10/10
Lydia
2 泊の家族旅行
10/10
Yi
1 泊旅行
8/10
Sime
1 泊の出張
6/10
Check in had problem system down couldn't process another card said it would be fixed at check out wasnt at check in say it may not be fixed
Bistro great in morning in afternoon ordered meatbals after 10 minutes told i had another 10 or 15 minute wait let customer know time frame when ordering if unusually long had to cancel order
Overall stay great
ronda
2 泊の家族旅行
10/10
Great distance from prudential center, close to lots of food choices.
Ian
1 泊旅行
10/10
Ricardo
1 泊旅行
8/10
Nice little hotel. Everyone was super nice. Gym was nice and clean but no towels available and the water from the filtered water station tasted wierd.
Travis
2 泊の出張
10/10
Katrina
1 泊旅行
4/10
Unpleasant
John M
3 泊の友人との旅行
10/10
Nisha
2 泊の家族旅行
10/10
Toni
1 泊旅行
10/10
Loved this hotel stay, bed was very comfortable. Clean modern room. My only complaint is that it’s hard to see the entrance to the hotel off the highway, and getting out from hotel to the highway is anti- intuitive and bizarre.
Ingrid
3 泊旅行
6/10
宿泊されたお客様
1 泊の友人との旅行
10/10
Toni
1 泊旅行
10/10
Andrew
1 泊の家族旅行
8/10
Mary
1 泊の家族旅行
2/10
Operations supervisor was extremely rude when a situation occurred with our microwave. When trying to explain, she immediately made us seem stupid and had an attitude. Never will stay at this property again.
The other hotel guests even asked if we were okay but she couldn’t even do anything but be rude. Customer service is key in running a business and I will take my business elsewhere because of that.
Customer experience specialist was completely understanding and apologized on behalf of the establishment which I am greatly for but still my stay was uncomfortable after that incident.