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Hugo & Carter's Backpackers & Motel

2.0 star property
Hostel in Tauranga

Choose dates to view prices

When visiting Tauranga, Hugo & Carter's Backpackers & Motel is a great choice to consider. You'll have free perks like WiFi and self parking.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Laundry facilities

Main amenities (9)

  • Daily housekeeping
  • Garden
  • Library
  • Communal living room
  • Microwave in a common area
  • Refrigerator in a common area
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (4)

  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room (2 Single Beds)

Standard Twin Room (2 Single Beds) | Free WiFi, bed sheets

Standard Twin Room (2 Single Beds)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room (Double with Single Bed)

Standard Triple Room (Double with Single Bed) | Free WiFi, bed sheets

Standard Triple Room (Double with Single Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room (Double with Bunk Bed)

Standard Quadruple Room (Double with Bunk Bed) | Free WiFi, bed sheets

Standard Quadruple Room (Double with Bunk Bed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for 4 Bed Dorm Room

4 Bed Dorm Room | Free WiFi, bed sheets

4 Bed Dorm Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for 4 Bed Dorm Room with Ensuite

4 Bed Dorm Room with Ensuite | Free WiFi, bed sheets

4 Bed Dorm Room with Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for 8 Bed Dorm Room

8 Bed Dorm Room | Free WiFi, bed sheets

8 Bed Dorm Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio

Studio | Free WiFi, bed sheets

Studio

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

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About the neighborhood

Map
39 Bell St, Tauranga, Bay Of Plenty, 3110

What's nearby

  • Fernland Spa - 5 min drive - 2.5 km
  • Memorial Park - 5 min drive - 3.2 km
  • Huria Marae - 6 min drive - 1.8 km
  • Tenpin Tauranga - 6 min drive - 3.2 km
  • Mount Maunganui - 15 min drive - 13.2 km

Getting around

  • Tauranga (TRG) - 13 min drive
  • Rotorua (ROT-Rotorua Regional) - 61 min drive

Restaurants

  • ‪88 Chinese Restaurant - ‬5 min drive
  • ‪Love Rosie - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Mills Reef Winery & Restaurant - ‬6 min drive
  • ‪Atrium - ‬4 min drive

About this property

Hugo & Carter's Backpackers & Motel

When visiting Tauranga, Hugo & Carter's Backpackers & Motel is a great choice to consider. You'll have free perks like WiFi and self parking.

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Garden
  • Library
  • Television in common areas
  • Communal living room

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Shared accommodations
  • Mobile key entry

Fees & policies

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Hugo & Carter's Backpackers & Motel Tauranga

Frequently asked questions

Does Hugo & Carter's Backpackers & Motel offer free cancellation for a full refund?

Yes, Hugo & Carter's Backpackers & Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hugo & Carter's Backpackers & Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Hugo & Carter's Backpackers & Motel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hugo & Carter's Backpackers & Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Hugo & Carter's Backpackers & Motel and nearby?

Hugo & Carter's Backpackers & Motel has a garden.

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Reviews

Hugo & Carter's Backpackers & Motel Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Well above the average backpackers! Staff were fab. Photos do not do these rooms justice. Beds were comfy, amazing pillows. Had everything we needed.
MGI Senior, 4-night trip
Verified

8/10 Very good

Good value. Warm room.
Grant, 1-night trip
Verified

8/10 Very good

Clean and tidy room with private bathroom and shower. One double and one single bed. A shared kitchen which had full amenities although I did not use these. A warm fire place in the shared lounge which another nice room guest added in more firewood which the warmth flowed into the dining/kitchen area. If you are looking for a simple, fuss free room for an overnight/long stay, can't go wrong here. Under 10mins drive into the city/beach/Mt Maunganui.
Fai, 1-night trip
Verified

6/10 Good

The room was quite old, moldy, and in poor condition. The sink was filthy, the soap dispenser was broken, and the water tap couldn't be properly turned off. The bed linens were old and bit dirty. However, the location and communication were great.
Heera, 2-night trip
Verified

10/10 Exceptional

The room was clean and tidy the staff were very nice easy access and lots of parking
Erana, 1-night trip
Verified

10/10 Exceptional

Easy no hassle stay, clean & tidy, value for money
Oralee, 1-night trip
Verified

8/10 Very good

If you just need a bed to sleep in it’s convenient… other visitors were friendly staff were informative
Gaybraniyah, 2-night trip
Verified

10/10 Exceptional

This is without doubt one of the best hostels I have ever stayed in, very clean, great atmosphere and comfortable beds. Josh, the manager is so helpful and very knowledgable about the local area, I did not want to leave!
1-night trip
Verified

8/10 Very good

Pleasant stay in motel unit. Suited what we needed for over fight stay.
Brett, 1-night trip
Verified

10/10 Exceptional

We stayed in a 3 bedroom room with toilet. It was basic as expected but we still found it very comfortable and very good value. The staff were friendly and welcoming. I would have no problem with staying here again.
Stewart, 2-night trip
Verified

8/10 Very good

good for what we needed
Mark, 1-night trip
Verified

2/10 Poor

Mould on curtains, towels and bathroom. Common area not ideal to eat in, smells rotten. Not safe at night.
Jill, 1-night trip
Verified

10/10 Exceptional

Value for the money you pay. I was very happy. Might not be for fussy people though. The number given to confirm late arrival was engaged till the afternoon. Had me worried as I was trying advise I’m late and organise receiving key late.
Tommy Shane, 1-night trip
Verified

2/10 Poor

Used soap in shower, floor was not vacuumed and lots of dirt and dust / sticky floor. Sink was visibly dirty also.
Briar, 1-night trip
Verified

4/10 Fair

Went out of our way to go check in and no one was available at 3pm. Multiple people queueing up to check in with no one in the office to help, even contacted the help number on the door and waited around for 20mins but no reply. Room was super hot with no fan and nearly impossible to sleep. Also had no toilet paper in our private bathroom. Only stayed there one of our 3 nights booked.
3-night trip
Verified

10/10 Exceptional

Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.
Corin, 1-night trip
Verified

10/10 Exceptional

좋아요!

숙소는 전반적으로 깨끗하고 수압도 세서 좋습니다! 다만 투숙객들이 시끄러운 경우가 있으나 10시 이후로는 다들 조용하여 지내는데 불편함은 없었습니다. 주차공간이 조금 부족하고 경사가 심해 주차 시 주의가 필요합니다!
Jihye, 3-night trip
Verified

10/10 Exceptional

I liked that it was close to town the best stuff and it was big my room was great clean just need bigger parking
Shannon, 3-night trip
Verified

6/10 Good

You get what you pay for and this place is perfectly adequate. There were plenty of minor faults, such as a missing lightbulb, one severely flickering lightbulb, lack of on-site parking for the number of units available. We couldn't figure out how to turn the TV on using the universal remote provided and one of the bunk beds had loose screws that made the ladder pretty wobbly. But given it's the cheapest place in town that's not overly surprising. It is nice and secluded and it's nice to be able to let the kids run on the grass outside.
Joshua, 2-night trip
Verified

6/10 Good

The mattress was hard so were the pillows, back ache and sore neck for 2 days. Had to ask for extra towels.
J T, 3-night trip
Verified

8/10 Very good

Was a great place to stay for the night. Warm, comfortable and safe. Thank you
1-night trip
Verified

4/10 Fair

The unit was lovely and clean. We were only given one face cloth for a two person stay over night. The shower took a long time to reach hot and it would not mix with the cold to be able to shower. It was either scolding hot or freezing cold. The ply of the toilet paper was bad that it was hard to rip off to use it just ripped to small pieces when you touched it. The only place to sit in the unit was on the bed (no chairs). We were told it was a motel unit that we were renting for the night so we expected to have a kettle and cups and saucers with tea bags and milk. When I went to the main Kitchen they informed me that none were suppled. We were very disappointed as we paid $86.00 for one nights stay.
1-night trip
Verified

4/10 Fair

Not very clean, sheets had not been changed
1-night trip
Verified

8/10 Very good

Location was good and easy to find GPS. Friendly service.
1-night trip
Verified

6/10 Good

Definitely not a motel. Comfortable enough. Supposed to have 2 single beds but had double and single with single not made up. Embarrassing double book of room which was appeased with 2 choc bars
2-night trip