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Sutera @ Mantanani Island Resort & SPA

3.0 star property
Hotel in Pulau Mantanani Besar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sutera @ Mantanani Island Resort & SPA

Exterior
Exterior
Porch
View from room
Premium Chalet Twin | In-room safe, desk, soundproofing, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free breakfast
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Child-friendly activities

Main amenities (12)

  • Daily housekeeping
  • Room service
  • Ferry terminal shuttle
  • Terrace
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
  • Snack bar/deli
  • Picnic area
  • Limited hour front desk
  • Tour/ticket assistance
  • Volleyball

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Flat-panel TV
  • Arcade/game room

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Chalet Twin

Premium Chalet Twin | In-room safe, desk, soundproofing, bed sheets

Premium Chalet Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 1 Twin Bed

View all photos for Chalet Sea View King

In-room safe, desk, soundproofing, bed sheets

Chalet Sea View King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 31 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Chalet Sea View Twin

Premium Chalet Sea View Twin | In-room safe, desk, soundproofing, bed sheets

Premium Chalet Sea View Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Chalet King

In-room safe, desk, soundproofing, bed sheets

Premium Chalet King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Bidet
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Chalet Sea View King

In-room safe, desk, soundproofing, bed sheets

Premium Chalet Sea View King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Bidet
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, soundproofing, bed sheets

Deluxe Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Bidet
Electric kettle
  • Sleeps 3
  • 1 Twin Bed

View all photos for Chalet Sea View Twin

Chalet Sea View Twin | In-room safe, desk, soundproofing, bed sheets

Chalet Sea View Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Bidet
Electric kettle
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe King

In-room safe, desk, soundproofing, bed sheets

Deluxe King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 31 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Pulau Mantanani Besar, Kampong Mantanani, Pulau Mantanani Besar, Sabah, 89150

Getting around

  • Ferry terminal shuttle (surcharge)

About this property

Sutera @ Mantanani Island Resort & SPA

Enjoy your visit to Pulau Mantanani Besar with a stay at Sutera @ Mantanani Island Resort & SPA. Guests can keep active with onsite volleyball, kayaking, and snorkeling, and free buffet breakfast is available daily between 8:00 AM and 9:30 AM. Other features include a snack bar/deli and a terrace.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 2:00 AM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • For more details, please contact the property using the information on the booking confirmation
    • This property is located on Mantanani Island in Kota Kinabalu. Guests must transfer to the property by speedboat (45-55 minutes trip) followed by land transfer (surcharge). The speedboat departs from Sutera Jetty Mantanani in Kota Belud once per day at 2:15 PM. Guests must be at the jetty by 1:45 PM to guarantee same-day transfers to the property. Boat transfer from the property to Jetty Sutera Mantanani departs once per day at 1 PM. Guests must arrange land and boat transfers with the property at least 48 hours (2 days) in advance.
    • All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Ferry terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–9:30 AM
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Fishing

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Arcade/game room
  • Dock
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • A damage deposit of MYR 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Shuttle transfer per adult: MYR 78 (roundtrip)
  • Transfer service fee per child: MYR 78 (roundtrip)

Children & extra beds

  • Rollaway beds are available for MYR 205.0 per night

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sutera Mantanani Island Resort Kota Belud
Sutera Mantanani Island Resort
Sutera Mantanani Island Kota Belud
Sutera Mantanani Island
Sutera @ Mantanani Island Resort Pulau Mantanani Besar
Sutera @ Mantanani Island Pulau Mantanani Besar
Hotel Sutera @ Mantanani Island Resort & SPA
Sutera @ Mantanani Island Resort & SPA Pulau Mantanani Besar
Sutera @ Mantanani Island Resort
Sutera @ Mantanani Island
Sutera @ Mantanani Island Resort SPA
Sutera at Mantanani Island Resort
Sutera Mantanani Island & Spa
Sutera Mantanani Island & Spa
Sutera @ Mantanani Island Resort SPA
Sutera @ Mantanani Island Resort & SPA Hotel
Sutera @ Mantanani Island Resort & SPA Pulau Mantanani Besar

Frequently asked questions

Are pets allowed at Sutera @ Mantanani Island Resort & SPA?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sutera @ Mantanani Island Resort & SPA?
Sorry, there's no onsite parking at Sutera @ Mantanani Island Resort & SPA.
What are the check-in and check-out times at Sutera @ Mantanani Island Resort & SPA?
Check-in start time: 2:00 PM; Check-in end time: 3:00 PM. Check-out time is 11:30 AM.
What is there to do at Sutera @ Mantanani Island Resort & SPA and nearby?
Have fun with onsite activities like kayaking, fishing, and snorkeling. Enjoy amenities like an arcade and a picnic area.

Sutera @ Mantanani Island Resort & SPA Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

beautiful island with incredible staff
The most beautiful island with incredible staff but the food is sub standard and the resort is in need of some refurbishment.
Bryan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Worst hotel for eco despite beautiful setting
Let’s start with the good. The reception and restaurant staff were friendly and helped us where necessary. The beach was naturally beautiful and there was plenty of space to relax. The room was nice, clean and spacious. Only staff grumble was the spa which we booked and then they never reserved a slot for us so we had to wait a while for it to be set up. Now for the bad. Away from the main beach area that was a lot of plastic waste, and cleared foliage dumped in refuse bags, clearly by the hotel as due to the set up and geography they were the only ones with access. On our first morning we got out of the hotel boundaries (certainly not signposted with the intention for people to do this) and we walked around the island to the local village. People were friendly and smiley. We got to another beach area and what can only be described as a plastic grave yard awaited us. It was horrific. Not just single use plastic but nappies, tyres, old furniture, fishing nets. So what has this to do with the hotel? Other than being part of the local community and seemingly doing nothing to help, they ran a polluting generator 24/7 where the village had solar panels. But the worst thing by far as the clear signage not allowing us to fill up water bottles. We were even stopped from getting water at lunch time as we had gone ala crate and not for the buffet. The ONLY was to drink water was to buy small Plastic bottles every time. HOW IS THIS ALLOWED?! The whole thing was very upsetting
Local beach (not hotel resort)
Water only allowed for buffet
When it looks nice
Thomas, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Clear water
Michele, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Our stay was very relaxing. We enjoyed swimming in the sea and reading as we lounged on loungers. We were kept well-fed, the food was plentiful and delicious. The room and all areas of the resort were spotless.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small Paradise, Big Soul
Why merely disembark day-trip speed boats for a rushed photo-shoot of Pulau Mantanani Besar’s marine protected coral reef island? Instead, indulge at your own pace on white sandy beachfront chalets like pampered VIP guests. Savior Mantanani’s teal blue aquatic splendor by basking in comfort while feasting on four tasty meals a day. That was exactly what my partner and I embarked on for six whole days. We cherished every moment of our time here. The only regret was not staying longer. We departed with watery eye melancholy as our speedboat sailed off. Looking backwards, the collective smiles of the attentive food & beverage team lingered in our hearts as our paradise island shrunk into the distance. Our final verdict: Mantanani Island was even more spectacular in person than the photogenic postcard pictures. This thanks in part to the wonderful individuals immersed in Sutera’s cheerful hospitality culture. ‘Small paradise, big soul’ sums up our experience here.
Extraordinary dining at Sutera Matanani Resort
Chalet L3
Teal blue beach on North side
Eastern tail-end of isle.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Anniversary ruined
Cancelled last minute due to weather condition and forcefully shoved us to another hotel (Sutera Magellan) under their group. Literally waited nearly five hours trying to reach management while the Magellan front desk was extremely unhelpful and just put up a "not our fault" attitude and Mantanani wouldn't answer a single call. Only positive experience was that the hotels.com representative was willing to help us book another hotel and refund us the difference while I am still waiting for this hotel group to process my refund for the cancellation on transportation (which they say will take 2 working weeks, while they happily took my cash and booked the transportation within 30 minutes) and the manager's email is unreachable for some reason.
Siu Tsun, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel. Room and bed were very comfortable. Included in plan was excellent breakfast, lunch, afternoon tea and dinner...all very good quality. Also included were snorkeling trips. We stayed 2 nights but given the distance getting there one more night would have been perfect.
2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

quality of service
excellent
Eufemia, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

staff were an absolute delight, from the reception to the boat men, we felt welcomed and taken cared of. The rooms however were a little old but the view, the food and hospitality made up for it.
2-night family trip
Verified Expedia guest review

8/10 Very Good

海しかないです。食事は焼きそばとチャーハンを頼んでおけば無難に美味いです。
TOMOYA, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

즐거운 여행이었다
직원들이 매우 친절하고 룸 컨디션도 좋았습니다
Ahyung, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

자연친화적 :) 너무 예쁜 바다
Dukyoung, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wonderful experience !
環境好舒服，員工們都熱情！
YU HSUAN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Très bon hôtel
Superbe hôtel dans une île qui pourrait être magnifique si il y avait moins de détritus sur les pourtours de l’ile !! La plage de l’hotel est quant à elle, propre ;) Un peu déçue également de ne pas avoir pu voir de lamantins, malheureusement ils ont disparus depuis 3 ans ! Rien à redire sur l’hôtel par lui même, le personnel est au petits soins et très sympathiques.
Virginie, 2-night trip
Verified Hotels.com guest review

6/10 Good

性价比还好的酒店，可惜美人魚岛的环境已变差了。
Pok Man, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place!! I went there with my girlfriend n family of my girlfriend. We spend very good time! There are good cottage, relaxing space, good foods(4 menu of lunch n dinner) You should go to the island!
Ryuichi, 1-night family trip
Verified Hotels.com guest review