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"ボストン：ハイヤットリージェンシー"Hotels.com のゲストによる口コミ 2013年02月26日 投稿
他の大都市にあるHYATTのイメージでは全くありませんが、比較的こじんまりした落ち着いたホテルです。そうそう正面玄関は実にホテルらしくないです。フロントスタッフの対応も早くチェックインにも時間はかかりません。ボストンといえども大都市なので部屋は狭いと思ったのですが、比較的広く快適。バスタブも比較的深い。ちょっとびっくりはアメニティーに歯磨き粉だけがあったこと。ボストンは比較的小さな街で徒歩で結構動けるので、どのホテルも不自由さはないかもしれませんが、このホテルは地下鉄駅から５分ぐらい、サウスステーション（アムトラック・バス）にも１０分と非常にアクセスが良いです。コンビニは５分～１０分ぐらいのところに７－１１がありました。
"感想"Hotels.com のゲストによる口コミ 2013年02月25日 投稿
ハーバード大学に行くときはいつもこのホテルを使いますが、清潔感もありアメニティも良く。特に不満はありません。
"良いホテルでした。"Hotels.com のゲストによる口コミ 2013年02月24日 投稿
初めてのボストンへの出張で利用しました。現地の取引先からお奨めのホテルということで選択しました。フロントの方の対応もよくお部屋のセッティングも綺麗で言うことなしです。中心街からもほど近くで、次回の出張時にも是非利用したいと思います。
"ショッピングエリア"Hotels.com のゲストによる口コミ 2013年02月05日 投稿
友人のオススメでこちらのホテルを選びました。わたしは３泊で利用しました。 周辺エリアの環境等については好立地。ホテルの内装もクラシックな感じで素敵でした。 個人的にはオフシーズンの利用の割に若干高いのかな、、、 お部屋自体かなりコンパクトでしたのでボストンでのんびりとしたい方にはあまり合わないかもしれません。もちろんスイートのようなお部屋は別ですが。 サービスについてはほぼほぼ満足できる内容と思います。 どちらかというと女性に人気のあるホテルだと感じました！
"Nice location for biz"Hotels.com のゲストによる口コミ 2013年02月05日 投稿
Nice location for biz
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
このホテルはバリアフリー設備をご利用いただけません。バリアフリー設備が利用可能な客室をご希望の場合、別のホテルを選択してください。
施設内には、屋内プール、スパ浴槽があります。その他のレクリエーション設備としてフィットネス設備もご利用いただけます。
以下の料金またはデポジットは、サービスを利用した時、チェックイン / チェックアウト時に、ホテルにてお支払いください。
上記項目以外にも、ホテルが現地で料金を徴収する場合があります。これらの料金とデポジットには税金が含まれていない場合もあり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"Patriot game stay"
We went to the Patriots game Sunday night. The hotel was conveniently located near Gillette Stadium. The staff was very friendly & helpful. The room was nice & clean.Hotels.com ゲストの適正な口コミ
"fell very good"
very happy and freeHotels.com ゲストの適正な口コミ
Clean, comfortable room. Friendly and helpful staff. Very reasonable rates. Highly recommend.Hotels.com ゲストの適正な口コミ
"Excellent Stay!! :-D"
Wonderful staff & breakfast buffet! Always an excellent choice to stay! Can't wait til next trip!Hotels.com ゲストの適正な口コミ
"All but the bed"
Everything was great, but the bed. It was terribly uncomfortable.Hotels.com ゲストの適正な口コミ
When we visit our daughter in Randolph, we always stay here. The rooms have always been pleasant, the beds comfortable, the staff solicitous and helpful, and the breakfast good.Hotels.com ゲストの適正な口コミ
"Great staff, reasonable rates for all you get"
The reason for the visit was for a family member that was dying. The hotel was close to the nursing home, a mall, major highways & everything we needed. The staff handled the extra needs we had for the use of a meeting room after the funeral. The prices are very reasonable for all the services. Our only negative was the breakfast foods. Only the home […] made cookies were fresh, most of the other breakfast items were not. もっと読むHotels.com ゲストの適正な口コミ
"Red Sox Parade!!!"
Stayed here the night before the Red Sox parade. Great location 2 miles from commuter train to access Boston. Great stay overall, good hotel. Will stay again.Hotels.com ゲストの適正な口コミ
"Convenient location"
I rented 3 non-smoking rooms on the first floor with king-sized beds. We were in the area to attend a wake and funeral, so we only stayed one night to relieve us of about 3 hours of extra driving to/from home. The location was very convenient, and the breakfast in the morning was sufficient for our needs. The rooms were clean and well-supplied with […] linens. The only negative comment we have is that the beds were a bit too hard to please everyone. もっと読むHotels.com ゲストの適正な口コミ
"Close to Boston"
The room was clean and maintained.Hotels.com ゲストの適正な口コミ
"overall good, but the bed was terrible!"
All in all, this was an average hotel for the price it was fair. after the second night, we considered asking for a change due to the bed was way too hard and uncomfortable. We never had the time to make the change, and who knows, we could have gotten a worse room. If I have another trip back to the area, I will probably look to stay somewhere else […] . もっと読むHotels.com ゲストの適正な口コミ
Fine reasonably priced hotel, close to highway to Boston to the north and Providence to the south.Hotels.com ゲストの適正な口コミ
"Great Bargain for good stay"
I found the hotel to be a very good price. I like that there is a microwave & fridge in the room since. Breakfast was great too, not to mention the indoor pool/jacuzzi (which i didnt go in but would have liked too) the location was also good since its right off the highway but across the road from some shopping/restaurants. I would definitely return […] in the future もっと読むHotels.com ゲストの適正な口コミ
"Very convenient"
The only downgrade is that the hallway on the third floor has a strong smell of cigarette smoke, while the hotel claims to be a smoke free facility.Hotels.com ゲストの適正な口コミ
"Kerby was awesome!"
Kerby was knowledgable and very helpful, getting us onto the train system and into the city. He made our stay excellent.Hotels.com ゲストの適正な口コミ
"perfect location-convenient to major hi ways."
Couldn't ask for better.Hotels.com ゲストの適正な口コミ
"Comfortable stay"
Hotel is a little dated, but rooms were clean and comfortable. Overall a decent stayHotels.com ゲストの適正な口コミ
"Everything we could have hoped for"
We had a very nice stay after going to a wedding. The hotel was clean and the staff was friendly and courteous. The desk clerk even called after we had settled into our room to make sure everything was to our liking. It was. There was a coffee maker, a microwave, and a small fridge in the room. The bed was very comfortable.Hotels.com ゲストの適正な口コミ
"Simply Amazing"
Just one word to say: Amazing!!, The best place, close to Boston and a good number of outlet malls close by.Hotels.com ゲストの適正な口コミ
"Great quality for the money"
Fine hotel with clean, comfortable, spacious rooms, great beds & yummy breakfast. Really enjoyed our two night stay here & would certainly stay here again if in the area.Hotels.com ゲストの適正な口コミ
"Good Stay"
Nice.Hotels.com ゲストの適正な口コミ
"convenient to all sights we wanted to see"
very good! I recommend the hotel and the locationHotels.com ゲストの適正な口コミ
Very nice.Hotels.com ゲストの適正な口コミ
"good, but could be SO much better!"
We really liked some things about this hotel, but we were on a floor that was half smoking and half non-smoking rooms. The corridor and elevator absolutely REEKED of cigarette smoke and it seeped into our non-smoking room as well. (When is Massachusetts going to get around to banning smoking in hotels???) The room was wonderful otherwise - very spacious! […] But the lady at the breakfast room was apparently overwhelmed - most things were empty and we had to ask for things like forks, syrup, sausage, etc. もっと読むHotels.com ゲストの適正な口コミ
We stayed for 3 nights using the hotel as a base for exploring the area.The staff was cordial and very helpful especially Heidi who went out of her way to make our visit pleasant.Hotels.com ゲストの適正な口コミ
"Great value!"
Ideal location near major highways, with modern cozy rooms, warm breakfast, gym, and pool. Highly recommended!Hotels.com ゲストの適正な口コミ
"Convenient spot to access Brockton and towns close"
I was very pleased with the location, quality of the facility, and friendliness of the staff. We had not stayed here before bt definitely will again as we travel back to Brockton.Hotels.com ゲストの適正な口コミ
"This hotel has seen better days"
The hotel staff could not have been friendlier, and tried to help us. The hotel is old, and well maintained except that it smells. The corridors reek of air freshener - some kind of fruit scent and you can tell that there is some other odor underneath that. Our room had a strong cigarette smoke smell, we had booked a non-smoking room, but none were […] available. The hotel staff brought us an air freshener for the room which helped mask the smell.Cleanliness - there were cigarette ashes on the floor of the room, and when we pulled back the throw on the bed coins fell on the floor. We opened the window and left it open for our stay. I noticed the smell and cigarette smoke comes up in many other reviews. もっと読むHotels.com ゲストの適正な口コミ
カントリー イン & スイーツ バイ カールソン, ブロックトン (Country Inn & Suites By Carlson, Brockton)からの返信 Thank you for being a valued guest to the Country Inn and Suites brand. My apologies that our property did not meet or exceed your standards. We are continually aiming to enhance the guest experience. As we are in the process of renovations, please come back and try us again and see that we are an improved property. We appreciate the feedback, as without it, we may continue to be unaware of a problem, ie the smoke odor, ashes found and bed coins. Again my sincerest apologies that our property and staff let you down during your stay. We hope you give us another try, next time you are in town. We truly fell short of our goal when it comes to customer service, and I assure you this is not our standard. Thank you again. Have a wonderful day Respectfully,
"Good place to stay and use as a jump off point"
We have stayed at this hotel twice before. The staff is always friendly and willing to assist you. The room was clean and comfortable although the bed was a little hard for us. The indoor pool is good as it the fitness room The breakfast is good if you get down there fairly early. If you are there in the last hour the food is dried out. There is a good […] selection, from fruit and hot and cold cereal to waffles and eggs. We use this hotel as a base for our travel in the area. It is about half an hour to Boston, and about an hour to Cape Cod and Rhode Island. It is good value もっと読むHotels.com ゲストの適正な口コミ
We stayed there for 3 nights and were very satisfied.The staff was very nice and accommodating especially Heidi who works the front desk in the evening.The breakfast was good and over all it was a nice experience .Hotels.com ゲストの適正な口コミ
"Check-out after staying for 2 hours"
The first part is not the hotel's fault. I guess it was my fault not seeing the room is for smoking. The smell in the room was terrible. Yet even if we had chosen a non-smoking room, the smoking smell level in the hall way would not be acceptable anyway. We immediately rebooked another hotel and went downstairs to check out, the front desk merely gave […] us an apology for being unsatisfied and no more than that. On the other hand, the room was very average with small burned holes in the fitting sheet here and there, perhaps because it is a smoking room. We did not get the breakfast there so no comments on that. もっと読むHotels.com ゲストの適正な口コミ
カントリー イン & スイーツ バイ カールソン, ブロックトン (Country Inn & Suites By Carlson, Brockton)からの返信 Thank you for being a valued guest to the Country Inn and Suites brand. My apologies that our property did not meet or exceed your standards. We are continually aiming to enhance the guest experience. As we are in the process of renovations, please come back and try us again and see that we are an improved property. We appreciate the feedback, as without it, we may continue to be unaware of a problem mentioned in your comment. Again my sincerest apologies that our property and staff let you down during your stay. We hope you give us another try, next time you are in town. We truly fell short of our goal when it comes to customer service, and I assure you this is not our standard. Thank you again.
Carlson is always very good. And the cookies are first rate!Hotels.com ゲストの適正な口コミ
"Quality of hotel service"
My fiancé and I were not satisfied at all on the night we checked in @ the hotel. The person that was helping us was rude and impatient, she had an attitude she told us we could go else where if we were not satisfied with her service. one of the rooms was not clean properly and had a fowl odor. we were not happy at all with our stayed. I choose this […] hotel to get dress for my wedding event the next day, i was frustrated with her she wasn't willing to talk or explain to us the features she has to offer us on that day. もっと読むHotels.com ゲストの適正な口コミ
カントリー イン & スイーツ バイ カールソン, ブロックトン (Country Inn & Suites By Carlson, Brockton)からの返信 Dear Al, As a valued guest, I want to truly apologize for the inconvenience you experienced during your most recent stay with us. Please accept my sincere apologies. We strive to maintain a high level of customer service and satisfaction. In this instance, we truly fell short. We are always striving towards improvements. This instance is a lesson we can learn from to ensure it does not happen again. Again, I thank you for bringing it to our attention. I hope you were able to enjoy your wedding day despite its unpleasant start.
"Outdated and Unclean"
The pool was so over-chlorinated that we had to prop the doors to keep from choking. The breakfast was of such abysmal quality that we stopped at Dunkin Donuts after checking out. The waffle maker was sticky and a waffle came off only in pieces; the egg patties tasted watery; the chicken was overcooked, and even the muffins were gritty.Hotels.com ゲストの適正な口コミ
カントリー イン & スイーツ バイ カールソン, ブロックトン (Country Inn & Suites By Carlson, Brockton)からの返信 Thank you for taking the time to review your most recent stay with us at the Country Inn & Suites by Carlson in Brockton, MA. Please accept our sincere apologies since we feel short of a great guest experience. Rest assure we will be working on the amount of chlorine in the pool and the quality of the breakfast items offered. Our goal is to impress every guest, and I assure you this is not our standard Again, I apologize for the inconvenience you experienced and I hope we see you again under better circumstances.
"King Suite does not include whirlpool"
Although we enjoyed our stay we did not get the room we wanted at first. In the overall description of the hotel we thought we would book the highest cost room and it would come with the whirlpool as pictured next to the hotel. We had to pay additional money in order to get this room.Hotels.com ゲストの適正な口コミ
"Close to home"
We stayed at this hotel because we were having our floors refinished and needed a place to stay close to home. The location was great for us. The staff was very nice. We stayed in two different rooms. The 2nd room was nicer than the 1st. The furniture in the 1st room could use some updating. The beds were very hard and painful to sleep on.Hotels.com ゲストの適正な口コミ
"Clean, Friendly and Affordable"
Good experience. I felt welcomed and my comfort was a concern of management.Expedia ゲストの適正な口コミ
"Boston trip"
Hotel and everything is great. But I got smoking room and it so stinky! They should install the air cleaner in every smoking room. I can't sleep on the first night stay. I am a smoker too but the smell is too strongExpedia ゲストの適正な口コミ
"A Nice Place Close to Boston"
We selected this place as after a day in Boston we were going to Cape Cod and it turned out to be a good option. It was much cheaper than staying in downtown Boston and only 20-30 minutes drive from it.Expedia ゲストの適正な口コミ
"Awesome stay!"
Next time we are in MA, this will be our hotel I stay in again. Great time!Hotels.com ゲストの適正な口コミ
"smokee"
I was put in a smoking room even though i asked for a non-smoking, called to alert staff and the front person was very rude then wanted to charge me $30 to move me, i informed him that the smell was messing with my asthma and he blew me off!Hotels.com ゲストの適正な口コミ
カントリー イン & スイーツ バイ カールソン, ブロックトン (Country Inn & Suites By Carlson, Brockton)からの返信 Dear Pearl, As a valued guest, I want to truly apologize for the inconvenience you experienced during your most recent stay with us at the Country Inn & Suites by Carlson in Brockton, MA. Please accept my sincere apologies for having a smoking room and the attitude of the front desk clerk. Again my sincerest apologies that our property and staff let you down during your stay. We hope you give us another try, next time you are in town. We truly fell short of our goal when it comes to customer service, and I assure you this is not our standard Again, I apologize for the inconvenience you experienced and I hope we see you again under better circumstances.
Very Nice Hotel. As good as any that I have stayed at in this price range, and perhaps $50 - $75 more than that.Hotels.com ゲストの適正な口コミ
"Great!"
This was a great hotel that was well maintained and very nice.Hotels.com ゲストの適正な口コミ
"Nice hotel great breakfast!"
We really liked the hotel but I do have a couple complaints, Our room was right across from an elevator kind of noisy! We thought it was funny no one was ever in the pool and hot tub till we went in! The pool was too cold and hot tub way too hot! Other than that it was good!Expedia ゲストの適正な口コミ
"brockton"
Very friendly and courteous staff. Rooms were clean and exactly as pictured on website. Only issue , pool could have been heated.Hotels.com ゲストの適正な口コミ
"After the concert"
Great place to go after the concert, not as close as some others but a good rate, queen sized beds and a clean room were all we needed. Got back too late to enjoy the pool but it was small and clean. The staff was friendly and we only had coffee from the buffet but that staff was nice to us and suggested we take some items back as they were cleaning […] up. もっと読むHotels.com ゲストの適正な口コミ
"Good price, not too far from Boston"
My boyfriend and I stayed here for three nights and I was so scared when I booked the inn because it was 2 and half stars. I was pleasantly surprised that it was nice and clean! Nothing fancy but definitely not a dirty sketchy roach motel lol. The staff were so nice and there are plenty of food places not too far from the inn.Expedia ゲストの適正な口コミ
We enjoyed are stay. Staff was very friendly and the rooms were nice.Hotels.com ゲストの適正な口コミ
"Stay here ONLY if you smoke or on 1st / 2nd floors"
We arrived late (9:30 pm) on a busy weekend. The only rooms were on the third floor where half the rooms are smoking. (The first and second floors are entirely non-smoking.) The elevator and hallway reeked of smoke and the smoke smell came under the door of our non-smoking room all night. To make maters worse, because they were oversold they "upgraded" […] us to a king/sofa bed suite and didn't have the two queen room we specifically wanted. When we opened the sofa bed, the sheet on it was obviously dirty, so we had to go find clean sheets and a blanket from the front desk. On the plus side, the front desk clerk was very nice (under the circumstances), breakfast was better than expected, and the room was large. Would we stay here again? Probably not. But because the price was good, we might possibly return but only if we could be absolutely guaranteed a room on the first or second floors and we knew we would arrive early enough in the day to insist on our two queen room. もっと読むHotels.com ゲストの適正な口コミ
"It was quiet and clean."
The breakfast wasn't good compared with overall hotel quality. Other than that it was a good place to stay.Expedia ゲストの適正な口コミ
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